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Corporate Social Responsibility
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Building a responsible future

In this era of AI, we remain committed to responsible innovation—ensuring that our technology benefits everyone and helps address society’s most pressing challenges.

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Our commitments

As we pursue our mission to empower every person and every organization on the planet to achieve more, we focus on four enduring commitments. These commitments guide decisions across everything we do—as we design and develop products, shape business processes and policies, help our customers, build partnerships, and more—always ensuring our actions align with our mission.
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Expand opportunity

We believe economic growth and opportunity must reach every person, organization, community, and country. This starts with ensuring everyone has the skills to thrive in a digital, AI-enabled economy, and extends to empowering nonprofits, entrepreneurs, and other organizations to digitally transform and address society’s biggest challenges.

Learn about our approach

A man points to a digital world map on a screen, with the question "How can we earn trust?" displayed.


Earn trust

To create positive impact with technology, people need to trust the technologies they use and the companies behind them. That’s why we’re committed to the responsible development and use of AI, protecting privacy, and advancing digital safety and cybersecurity.

Learn how we work to earn trust

A woman sitting in a wheelchair, holding a tablet, with the text "How can we protect fundamental rights?" displayed.


Protect fundamental rights

When our technology changes the world, we have a responsibility to protect people’s fundamental rights while extending the benefits of technology and working to mitigate potential harm. For us, this means promoting responsible business practices, expanding accessibility and connectivity, and advancing fair and inclusive societies.

Learn how we protect rights

A vast field of solar panels under a sunset sky, with the text "How can we advance sustainability?" displayed.


Advance sustainability

Climate change is the defining issue of our generation, and addressing it requires swift, collective action and technological innovation. We are committed to meeting our own goals while enabling others to do the same. That means taking responsibility for our operational footprint and accelerating progress through technology.

View sustainability programs

Learn about our progress

Our progress

As we work to help everyone achieve more, we are committed to sharing our learnings and reporting our progress.
14.1 million

Trained and certified 14.1 million people globally with the skills needed for the digital economy over the past four years

78 trillion

Process over 78 trillion security signals globally every day and have used the resulting insights to inform increased protections

100 million

Helped bring high-speed internet access to more than 100 million people in unserved communities around the world since 2017

34 Gigawatts

Contracted for more than 34 gigawatts of renewable energy assets, including projects in 21 countries around the world

Brad Smith

"Now is the time for urgent action. Those of us that can do more, should do more. But the challenges we face are complex, and no one company, sector, or country can solve them alone."

— Brad Smith, Vice Chair and President of Microsoft

Stories of impact

Learn more about how we are building a more inclusive, sustainable, and trusted future for everyone.

Our approach to building a better future

Learn more about our approach to building a more inclusive, sustainable, and trusted future for everyone.
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