Supporting Canadian municipalities
Do more and achieve more for the institutions, businesses, people and communities you serve with innovative technology solutions that help government agencies across health and human services, critical infrastructure, public safety & justice, and tax, finance, and revenue enhance their services.
Digital government is all about making government work better. Technology can’t always do that by itself - technology plays an important enabling role that must be fully supported by leaders to ensure the technology is put to work to achieve real outcomes for citizens and residents.
To prepare for tomorrow’s challenges, governments can start by addressing the challenges of today. While the crises the world faced in 2020 were unprecedented, they were not entirely unpredictable. New technologies can play a critical role in economic recovery to help public service leaders and professionals serve residents and citizens in their communities
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Modernizing municipalities
Learn how Microsoft supports governments to address modernization and digital transformation.
Keep your city’s operations and communications running in any situation with a long-term digital shift that benefits officials and constituents alide. -
Integrate wellness and productivity into Teams
Integrate wellness and productivity into Teams
Municipal employees on the front lines keep towns and cities running 24/7. With Microsoft Teams, staff can get built-in productivity and wellness insights that helps themselves and the communities they serve. -
Evidence-based roadmap for success
See how 167 cities with diverse populations and economies use smart innovation and public-private partnerships to drive results.
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Custom apps made easy
Learn how Power Apps can enable you—whether you’re a civil engineer or coder—to create specialized apps for everything from tracking citizen feedback to mapping civil improvements.
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Gain insights into your citizens’ interactions and behaviours
Learn how to make the most of citizen behavioral data and capitalize on each interaction through a customer data platform that delivers a 360-degree view.
Get 360-degree insights into your citizens’ behaviors and priorities so that you can maximize each contact’s potential impact. -
Optimize government operations with Azure
Learn how to safely, securely, transition your government’s workload to the cloud through this four-module online learning path.
Transition your city's data to the cloud confidently with this four-module online learning path that explores benefits, safeguarding data, and more. -
Cloud benefits with better-secured data
Explore how to design and administer an effective cloud soluton for your government that configures data residency, manages breach notifications, and encrypts public sector data in multiple environments.
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CISO Information Central
Explore our CISO information hub for a variety of tools, resources, and events tailored to keep you informed and mazimize your municipality’s digital security.
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Fueling a sustainable post-pandemic recovery
Learn how investing in sustainable technology and smart infrastructure can enable communities to not just recover from the pandemic but come back stronger than before.
Success Stories
Explore how municipalities adopted best practices in their digital transformation journey.
Ville de Laval wanted to increase the quality of service its 311 operators were able to give citizens.
Adopting capabilities in Azure AI, Dynamics 365, and Microsoft Power Platform, the city has added to its 311 system a virtual agent capable of rapidly sourcing information that improves the user experience for citizens, operators, and management teams.
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City of Saint John triumphs over ransomware attack with Bulletproof and Microsoft Security solutions.
The City of Saint John exceeded the expected recovery timeline for core business operations by an amazing almost five months, with more critical functions up within six weeks. It has a resilient network and the tools to maximize visibility and endpoint protection.
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Talk to the bot: City of Ottawa helps employees navigate the pandemic with Power Virtual Agents
The City of Ottawa deployed OBot, short for Ottawa Bot, exposing it as an embedded feature within city employees’ Microsoft Teams interface. With OBot and Power Virtual Agents, the City of Ottawa was able to respond swiftly in a crisis to help employees stay connected, informed, and supported.
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Fusion development teams and Power Virtual Agents enable rapid COVID-19 response at Ottawa Public Health
Ottawa Public Health’s COVID-19 Virtual Assistant enables citizens to visit the Ottawa Public Health website and use the chatbot on the home page to get a response to their query in either English or French. As of mid-August, the bot had recorded more than 48,000 conversations.
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Fast-growing city collaborates with virtual reality to increase safety and cost efficiency
Brampton, one of the country’s fastest growing cities, leveraged vGIS to save excavation costs through a robust, real-time digital model of both current and planned infrastructure assets.
Webinars and Events
Register for continuing education opportunities
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Reimagine Series – Region of Durham
Join this webinar to learn how municipalities can capitalize on digital advancements to exceed citizen expectations and accelerate economic recovery.
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Building a Sustainable Future on the Cloud
Join this webinar to learn how GoodLeaf is achieving its sustainability goals on the cloud, as well as how you can do it and help others do it too.
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Transforming Municipalities: City of Brampton
Join this webinar to learn how the City of Brampton is delivering outstanding experiences to their citizens and employees by leveraging technologies that streamline intake, resolution, and can be proactive.
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Cloud Innovation in Canadian Municipalities
Join this session to learn more about cloud innovation in Canadian municipalities and how Regional Municipality of Durham and Ville de Laval are adopting cloud capabilities and improving user experience for citizens and their teams.
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Transforming public safety in communities with Dejero and Microsoft
Join this session to hear from public safety experts from Dejero and Microsoft as they showcase innovative solutions focused on investigative capabilities that can be connected to even remote regions and share their perspectives, industry best practices, and next steps to support digital transformation of police organizations across Canada.
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On-demand Government Transformation Webinars
Explore innovations and how governments are using modern collaboration and communication tools to streamline work, empower teams, and more effectively and efficiently serve their communities and citizens.
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Microsoft Canada Events
Browse free Canadian event experiences and training sessions for IT and business professionals, developers, partners, and educators. Explore our largest, most comprehensive learning and networking experiences.
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Transforming Municipalities with Dynamics 365
See how the City of Vaughan, City of Brandon, and Parkland County are transforming their citizen engagement, operations, and communications with Dynamics 365.
Microsoft Canada in Government
Subscribe to our monthly update to receive the latest news, skilling and training opportunities, and events for government, public safety and justice organizations, and defence and intelligence agencies.
Skilling and Training
Explore Microsoft resources to help further your learning
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Government Skills Webinars
Jobs in every field are increasingly digital, and over 149 million tech jobs are expected to emerge by 2025 in areas such as software development, cybersecurity, AI, machine learning and more. Our government skills webinars cover a variety of topics to help government agencies and their employees skill up on the latest workforce trends and technologies.
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Data Risk Management, Device Management, Identity, Security, Teamwork Workshops
Get personalized support through an individual engagement with a Microsoft certified partner. Available in several topic areas, workshops will help you to evaluate and identify organizational opportunities, visualize your organization’s potential, and develop a customized transformational path forward.
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AI Business School for Government
Designed for decision makers, this multi-module learning path introduces AI definitions, strategy, principles, practices, and technologies. Learn to create an AI strategy and take into consideration various public sector considerations that will influence your strategic inclusions and overall AI decisions.
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Microsoft Cloud Digital Series
Learn online at your pace about AI, Analytics, Applications, IoT, Migration, Modernization and more, all powered by the Cloud.
Connect with the Microsoft Canada team
Engage with Microsoft leaders in a thought leadership conversation and learn the latest trends and insights to fuel your transformation.
Bring experts to the table to help you and your team plan your digital journey.
Resources
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Canadian Government Industry Blog
Get the latest thought leadership on news and developments affecting Canadian governments and regulatory changes directly from industry experts.
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Global Government Industry Blog
Hear from Jeremy M Goldberg, Microsoft’s Worldwide Public Sector Director, Critical Infrastructure, as he shares his perspectives on embracing digital government transformation, and building future cities and communities.
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Public Sector Centre of Expertise
Hear stories from public service professionals around the globe, get the latest on public sector innovation and research, and join the discussion in a community of dedicated government leaders.
