Trace Id is missing

Microsoft Copilot for Sales is now generally available.

See the announcement >
A picture of a person smiling with her hands folded

Microsoft Copilot for Sales

Maximize productivity and close more deals. Copilot for Sales includes Microsoft Copilot for Microsoft 365 and connects with your customer relationship management (CRM) platform to bring sales insights and next-generation AI into the flow of work.

Transform the way sellers work

Drive efficiency with AI capabilities that help streamline processes and create personalized sales content in Microsoft 365 apps.

Maximize sales productivity

Work more efficiently using generative AI capabilities that help streamline processes, and create personalized sales content.

Personalize customer interactions

Improve customer experiences with AI-generated insights and recommendations for next steps.

Stay in the flow of work

Seamlessly share information between Microsoft 365 apps and your CRM platform.

Simplify tasks

Accomplish more in less time with AI-generated emails, summaries, and content.
  • Use AI assistance to draft emails and set up meetings in Outlook with data from your CRM platform and Microsoft Graph.
    A screen shot of Microsoft Outlook.
  • Create AI-generated email and meeting summaries in Outlook and Microsoft Teams and save them directly to your CRM platform. 
    A screen shot of Microsoft Outlook.
  • Create pitch decks, meeting preparation briefs, and data visualizations in PowerPoint, Word, and Excel with AI assistance.
    A screen shot of a screen with a message that reads'prep for research new coffee machines syncing'.

Personalize interactions

Strengthen customer relationships with AI-supported insights and recommendations on next steps.
  • Surface past meeting notes, emails, opportunity summaries, and related content in Outlook and Teams.
    Microsoft outlook calendar on a computer screen.
  • View AI-generated sales tips, related information, and answers to customer's questions during Teams calls.
    A screen showing a group of people in a video conference.
  • Get AI-generated meeting summaries including keyword and conversation analysis, competitor mentions, KPIs, and suggested tasks.
    A screen showing a group of people in a video conference.

Streamline your workflow with AI support

Work more efficiently with seamless information sharing between Microsoft 365 apps and your CRM platform.
  • Use AI assistance to capture and edit customer and opportunity details in Outlook and Teams and sync to your CRM platform.
    A screen shot of Microsoft Outlook.
  • Share opportunities, leads, and account information from your CRM platform as contact cards in Teams.
    A screen shot of using Copilot with teams.
  • Create deal rooms in Teams that automatically sync with data and files from your CRM platform.
    A screen shot of using Copilot with Outlook.

Features and pricing

The version of Microsoft 365 is not available in your country/region. Visit Microsoft Store to find out which versions of Microsoft 365 are available in your country/region.
Microsoft Copilot for Sales is an AI assistant for sellers in Microsoft 365 that connects to sales solutions to bring next-generation AI and CRM platform updates and insights across productivity workflows.
  • Works with Salesforce Sales Cloud and Dynamics 365 Sales and can be configured to connect to other sales solutions.

A product license for Microsoft 365 E3, E5, Business Standard, or Business Premium, or Office 365 E3 or E5, or a version of these suites that does not include Microsoft Teams, will be required to purchase Copilot for Sales.

 

 

*Customers who already have Copilot for Microsoft 365 licenses can purchase Copilot for Sales for an additional $20 per user per month. Dynamics 365 Sales Premium customers will need to pay $30 per user per month for Copilot for Microsoft 365 to get the full Microsoft Copilot for Sales experience.

See what customers are saying about Copilot for Sales

Get started
Two person are discussing and their laptops are open

Get started with your AI assistant at work

Generate creative inspiration and boost productivity with Copilot for Microsoft 365, included in Microsoft Copilot for Sales licenses.
A person with spectalcles looking in his laptop

Experience Copilot in Dynamics 365 Sales

Explore new copilot capabilities and product enhancements for Dynamics 365 Sales.

Implementation and support

A women in video call on her laptop

Documentation

Get started using Copilot for Sales in your organization.
A person standing with his hands on table

Community

Connect with and learn from experts and peers.
A person working with a big touch screen

Learning

Find Copilot for Sales learning paths and content for employees.

Frequently asked questions

  • Microsoft Copilot for Sales is an AI assistant that helps sellers work more efficiently  and bring sales insights into the collaboration and productivity tools they use daily, such as Outlook, Teams, and Word. Copilot for Sales connects to Salesforce Sales Cloud and Microsoft Dynamics 365 Sales and can be configured to connect to other sales solutions. Copilot for Sales includes licenses for Copilot for Microsoft 365 and Microsoft Copilot Studio.

  • Yes—Copilot for Sales connects with Salesforce Sales Cloud. Salesforce users with Copilot for Sales can access next-generation AI and sales insights in their Microsoft 365 apps, such as using contextual email assistance in Outlook and conversation intelligence in Teams.

  • To be eligible, enterprise customers must have a license for Microsoft 365 E3 or E5 or Office 365 E3 or E5, and business customers must have a license for Microsoft 365 Business Standard or Business Premium, or a version of these suites that does not include Microsoft Teams.

  • Microsoft Copilot for Sales is an AI assistant designed for sellers that brings together the capabilities of Copilot for Microsoft 365 with seller-specific insights and workflows. It connects with Microsoft Dynamics 365 Sales and Salesforce Sales Cloud and includes seamless experiences  with Outlook, Teams, Word, and other Microsoft 365 apps. Learn more about Copilot for Microsoft 365.

  • Dynamics 365 Sales Professional and Dynamics 365 Sales Enterprise licenses do not include Copilot for Sales. Dynamics 365 Sales Premium customers can access the full Microsoft Copilot for Sales experience with a Copilot for Microsoft 365 license.

     

    Some Copilot capabilities are included in Dynamics 365 Sales Enterprise and Premium licenses, separate from Copilot for Sales. Learn more about Dynamics 365 Sales. Contact your account representative for additional information.

[1] Once your paid subscription begins, cancellation policies vary based on your status as a new customer and your Microsoft product and domain selections. Learn more. Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.

Prices shown are for marketing purposes only and may not reflect the actual list price due to currency, country, and regional variant factors. Your actual price will be reflected in the checkout.