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Help when and where you need it

Answer your questions with AI

Ask Microsoft Accessibility (AskMA) is a tool that helps you quickly and independently find answers about accessibility features in Microsoft products and services.

Disability Answer Desk

Where customers with disabilities can easily get support with Microsoft 365, Windows, Xbox, and Surface.

Self-help center

By product

By disability

General

AI and accessibility overview

This video focuses on the intersection of AI and accessibility, discussing Microsoft's guidelines for responsible AI and the benefit to the disability community.

Duration: 4 minutes 30 seconds

A young professional with a physical disability stands by a window in an office stairwell holding a laptop.
A disabled male gamer is wearing a headset and playing exciting online games in a neon-lit room.
People with disabilities

AI Skills for Accessibility

Learn how to use AI for everyday tasks work and creativity. This course is taught by people with disabilities and shares practical accessible ways to use AI confidently.

Duration: 1 hour

What’s new in accessibility at Microsoft?

Accessibility Architect for Microsoft Teams, Chris Sano uses American Sign Language as he presents beside Principal Program Manager for Narrator, Nidhi Jain, during a panel discussion during the 2026 Ability Summit Keynote.

Ability Summit 2026

Microsoft Ability Summit brought together a global community of experts to help shape the future of AI and accessibility.
A woman in a wheelchair is congratulated by several colleagues in a modern office.

The expanding role of assistive technology

More than 70% of consumers say assistive technology (AT) is essential to their daily work. Learn about Forrester's latest research on the impact of AT in the era of AI.
Microsoft Chief Accessibility Officer, Neil Barnett speaks during the 2026 Ability Summit keynote.

Our new Chief Accessibility Officer

Neil Barnett brings decades of experience in accessibility, inclusive technology, and disability advocacy to his new role as Chief Accessibility Officer.
Businessman with a physical disability examining shoes at studio.

Microsoft’s commitment to the European Accessibility Act

Learn how we prepared for the European Accessibility Act, investing in updates across products like Windows, Teams, and Outlook to align with EU accessibility standards.

Building trust

Guided by the values of respect, integrity, and accountability, we are committed to driving responsible innovation, building safe and secure technology, and advancing shared progress.

People in a conference room hold a meeting with remote participants.
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