Agenda

Create powerful digital solutions faster than ever by learning about AI-powered low code development. See how Copilot in Power Platform can automate tasks, reduce development time, generate insights, and increase application ROI.

Join Leon Welicki (Chief Product Officer, Power Apps) and Ben Walters (Sr. Product Manager, Power Platform) to explore how our embedded AI-capabilities across Power Apps, Power Automate, Power Pages and Copilot Studio can accelerate innovation across every user and every function in your organisation.

Getting rid of shadow and legacy IT through migrating legacy applications to Microsoft Power Apps is often effort intensive activity. In this session Matt Noble, Business Applications Practice Lead for Eighty20 and Bert Wijns, Co-founder of Power Accelerate will share their good practice learnings:

• How to Identify the right apps to migrate
• How to build and execute the migration in a timely and cost effective way
• How to assess business value and ROI of the migration

Microsoft Copilot Studio, a low-code tool that allows you to customise and build standalone copilots using a set of powerful conversational capabilities—from custom GPTs, to generative AI plugins, to manual topics.

In this Power Hour we will show you how you can:

• Quickly build, test, and publish standalone copilots and custom GPTs.
• Manage and secure your customisations and standalone copilots with the right access, data, user controls, and analytics.
• Build on the foundations of PVA and integrations with Microsoft Azure OpenAI Studio, Azure Cognitive Services, Azure Bot Service

Join us for a deep dive into the latest features designed to deliver enterprise-grade governance in the age of AI. With Copilot for Power Platform revolutionizing the way we think about building and using apps, our latest capabilities across Managed Environments deliver AI-powered governance to provide administrators with more visibility and more control with less effort.

You’ll learn from our PowerCat and Technical Experts on the latest best-practices to proactively manage your low-code ecosystem and elevate your environmental strategy, and experience new tools for environment routing, delegated deployments, and AI-generated deployment notes and app descriptions.

During the session, you'll:

• Gain first-hand insights on governance best practices from our Power Customer Advisory Team (Power CAT), part of the Microsoft Power Platform engineering team
• Learn more about our latest capabilities in Managed Environments and Power Platform Advisor
• Understand the tools available to help kickstart and optimise your governance at scale - COE & Creator Kit, ALM Accelerator, Approvals Kit and more.

Optimising field service operations with Dynamics 365 Field Service can result in empowered workers, increased productivity and boost customer trust, loyalty and satisfaction.

Join us for a virtual customer fireside chat with Fulton Hogan, to hear Donna Seller, Fulton Hogan Lead Analyst, share exclusive insights into their experiences and implementation of a connected field service experience leveraging Dynamics 365. You’ll also hear about our new generative-AI Copilot capabilities in Dynamic 365 Field Service that empower frontline managers to be more efficient and collaborative in their flow of work.

Join us at Service Reimagined with AI, where you’ll spend time with Customer Service market experts including John Doyle, Head of Global Product Marketing at Microsoft for Customer Service, learning about AI tools that help enhance productivity and streamline customer interactions.

Explore strategies with experts and peers on how to elevate customer experiences, improve insights into your operations and grow your business. You’ll also see how to craft personalised and connected service experiences using Microsoft Dynamics 365 Copilot. Discover the pivotal role of AI in creating intelligent, sophisticated services with insights into Microsoft's customer zero story.

During this event, you’ll be able to:

• Learn how to infuse AI-generated insights into customer service and field service operations.
• See the latest AI advancements in service technologies and equipment.
• Engage with industry peers for inspiration to further your business’ growth and innovation.

AI is making a seismic impact on how businesses operate and connect with their customers. Join Stephanie Dart, Sr. Director, Product Marketing D365, as she unveils that, regardless of where you are on your AI journey, our innovation is primed to unleash your team's potential and optimize business results across the entire organization—spanning Sales, Service, Finance, Supply Chain, and Low Code.

Whether you're an AI pro or just starting, get ready for practical takeaways, real-world examples, and a collaborative atmosphere. Explore AI's influence on sales & customer service.

Join us at Microsoft Tech Brief: Redefine ERP in the Era of AI for exclusive insights from Microsoft leaders at the forefront of AI-enabled innovation and automation. Learn how to increase productivity across enterprise resource planning (ERP) with Microsoft Copilot for Dynamics 365. Find out how to quickly deploy Copilot for Dynamics 365 to address your organisation’s most common ERP challenges, optimise performance and generate better outcomes.

Hear from KPMG Australia's Financial Advisory Practice and Microsoft's own Finance team, who explore how Finance leaders can leverage the opportunities presented with next generation AI-Enabled ERP to realise enterprise value and empower the global future of finance functions and roles.

Getting support from Boards and Executives across an organisation requires a strong business case and core to that is understanding how you think about and then measure success.

Learn how to reshape your supply chain operations with Dynamics 365 for Supply Chain Management. During this session, our experts will provide an overview of the Demand Planning app main capabilities, followed by a product demo and a Q&A session at the end.

During this event, you will be able to:

• Understand the essential role of demand planning in supply chain.
• Discover how demand planning capabilities of Dynamics 365 Supply Chain Management can enhance your supply chain operations.
• Explore key features of the Demand Planning app.

Do not miss this opportunity to learn how Dynamics 365 for Supply Chain Management can help you enhance your supply chain planning operations. Register now!

In an ever-evolving retail landscape, staying ahead of the curve is essential. As consumer behaviors shift and supply chains become more complex, retailers must harness the power of technology to thrive.

Join our session of “Streamlining Your Omnichannel Retailing Experience with AI” to equip yourself with the insights and strategies needed to navigate this dynamic environment. You will learn about the best use cases of AI/Copilot in ERP in omnichannel retailing, explore how to build a real-time and sustainable supply chain using cutting-edge technologies within Dynamics 365 Commerce, Intelligent Order Management and Supply Chain Management.

You will also hear directly from My Muscle Chef and Spendless in panel discussion with their experience and insights in the journey with Microsoft Dynamics 365 and always propel the business forward!