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Dynamics 365
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Dynamics 365 Remote Assist

Work together from anywhere
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OVERVIEW

Streamline operations and optimize training

Solve problems in real time with Dynamics 365 Remote Assist on HoloLens 2, Android, or iOS devices.
  • Support technicians using video, screenshots, and mixed reality annotations.
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  • Take advantage of existing iOS and Android devices by sharing live video feeds and capturing instructions using 2D annotations.
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  • Assist customers or vendors by inviting them to join mixed-reality calls in real time.
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  • Access Dynamics 365 Remote Assist features using the Teams mobile app.
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The Total Economic Impact™ of Dynamics 365 Remote Assist

Learn how deploying Dynamics 365 Remote Assist delivered a substantial ROI in this Forrester Consulting study commissioned by Microsoft.
Read the study
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PRICING

Dynamics 365 Remote Assist pricing

Explore pricing for Dynamics 365 Remote Assist and related products

Dynamics 365 Remote Assist

user/month
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
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Explore pricing for Dynamics 365 Remote Assist and related products

PARTNERS

Discover Microsoft partners

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Consulting services
Access a wide range of architecture planning, implementation, and support services.
Browse services
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Partner apps
Extend and enhance your Dynamics 365 solution with hundreds of prebuilt apps.
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FastTrack for Dynamics 365
Go live confidently with onboarding and training led by Microsoft experts and partners.
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CUSTOMER STORIES

Customers are transforming operations

  1. Andritz logo
  2. Renault Group logo
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Andritz logo
Andritz uses Dynamics 365 Remote Assist and HoloLens 2 to provide hands-on customer assistance remotely. 

Products

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Renault Group logo
Renault optimizes training for its technicians with HoloLens 2 and Dynamics 365 Remote Assist.

Products

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RESOURCES

Solve problems in real time

  1.
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Video

Mercedes-Benz improves efficiency

Mercedes-Benz transforms technician support with Dynamics 365 Remote Assist and HoloLens 2.
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Video

Ecolab ensures food safety

Learn how Ecolab ensures food safety and improves customer satisfaction with Dynamics 365 Remote Assist and HoloLens 2.
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Video

Allow employees to work together from anywhere

Introducing Dynamics 365 Remote Assist for HoloLens 2 and mobile devices.
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Video

Offer real-time support with Dynamics 365

Deliver always-on customer support with Dynamics 365 Field Service and Remote Assist.
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