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INDUSTRY

Microsoft for banking

Unlock business value and deepen customer relationships in the era of AI.
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Latest perspective

Empower the banking employee experience with generative AI

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OVERVIEW 

Microsoft Cloud for Financial Services

Improve customer experiences, enhance collaboration, and use data and AI to deliver impactful business outcomes.
SCENARIOS

Explore use cases

Drive business value and strengthen customer relationships with trusted banking solutions.
  • Accelerate time to resolution and increase wallet share through personalized, AI-augmented banking customer experiences.
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  • Bring together disparate data sources for a holistic customer view, and facilitate real-time insights and proactive engagement.
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  • Personalize and improve the banking customer experience across all digital channels with powerful AI tools and capabilities.
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  • Enable omnichannel engagement and intelligent self-service while personalizing and safeguarding customer interactions.
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SECURITY AND COMPLIANCE

Build on a trusted cloud

Mitigate risk and unlock business value on a foundation of intelligence, security, and compliance. You’ll be able to:
  • Meet compliance requirements.
  • Strengthen security and privacy.
  • Foster resilience and transparency.
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CUSTOMER STORIES

Banking transformed

Meet compliance requirements

Learn about Microsoft's commitment to support the Digital Operational Resilience ACT (DORA).

Discover valuable resources

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E-book
• June 2023

Banking on AI

Banking transformation has accelerated in recent years, and now generative AI is creating another wave of innovation.
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E-book
• March 2023

Empowering your banking employees to thrive

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Webinar
• June 2023

Create a more productive, rewarding environment for bank employees

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White paper
• August 2023

Banks worldwide give five reasons to move to the cloud now

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NEXT STEPS

Achieve more in banking

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Microsoft AI

Committed to advancing responsible AI

Microsoft is empowering responsible AI practices through governance, policy, and research.
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Compliance

Compliance Program for Microsoft Cloud

Connect with subject-matter experts to support your risk, audit, and compliance teams and accelerate your cloud adoption.

Read our compliance documentation and visit the Trust Center to learn more about Microsoft’s commitments to financial services compliance, data protection, and privacy. Learn more about DORA compliance here.

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