Olympics
Series 2, Episode 1 PG
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In this special Olympic-themed episode, a Cloud 9 Olympics promotion gives Amy (America Ferrera) the chance to meet her childhood hero, gold medal-winning gymnast Missy Jones (special guest star Cecily Strong, "SNL"), who proves to be a little too inspirational. Meanwhile, storewide "Olympic fever" causes Glenn (Mark McKinney) to have some difficulty balancing his extreme patriotism, Jonah (Ben Feldman) to learn a secret about Mateo's (Nico Santos) past and Dina (Lauren Ash) strives to create a "closing ceremony" her colleagues will never forget. Special appearances by Olympic gold medalists Apolo Anton Ohno, Tara Lipinski and McKayla Maroney. Colton Dunn and Nichole Bloom also star.
Strike
Series 2, Episode 2 PG
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After a group of Cloud 9 employees walk out to protest Glenn's (Mark McKinney) firing in last season's finale, Amy (America Ferrera) convinces her co-workers to turn the walkout into a full-fledged strike. Jonah (Ben Feldman) tries to make the most of his one year of business school by joining Amy in negotiating with corporate. Almost immediately the ambitious Mateo (Nico Santos) regrets going on strike and sneaks back into the store to impress Jeff (recurring guest star Michael Bunin), the district manager corporate sent to manage the store during the crisis. Dina (Lauren Ash) is also determined to impress Jeff as she's trying to be renamed assistant manager, and Garrett (Colton Dunn) meets a beautiful woman on the picket line who proves too good to be true. Nichole Bloom also stars.
Back to Work
Series 2, Episode 3 PG
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Jeff (recurring guest star Michael Bunin), the district manager from corporate, tells the Cloud 9 employees he is going to be around for the day to see what can improve in the store. Amy (America Ferrera) tries to impress him with a perfect day, but a workplace accident threatens her plan. Meanwhile, Glenn (Mark McKinney) tries to come off as a tough boss in front of Jeff, Jonah (Ben Feldman) attempts to help an unyielding Dina (Lauren Ash) win over the employees she betrayed in the strike and Mateo (Nico Santos) discovers something about Jeff in his pursuit to win him over.
Guns, Pills and Birds
Series 2, Episode 4 PG
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When Amy (America Ferrera) assigns an uncomfortable Jonah (Ben Feldman) to the gun section of Cloud 9, Jonah abuses his right-to-refuse sale to anyone that causes concern, causing an open-carry protest to gather in the store. On principle, Glenn (Mark McKinney) attempts to purchase all of the store's morning-after pills, but finds himself in a moral dilemma when he can't afford them. Dina (Lauren Ash), Garrett (Colton Dunn) and Mateo (Nico Santos) hunt down a crow that has flown into the store.
Spokeman Scandal
Series 2, Episode 5 PG
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When Cloud 9's spokesman is accused of a heinous crime, Glenn (Mark McKinney) worries that he doesn't know enough about his employees and Dina (Lauren Ash) exploits his concerns by carrying out storewide drug testing. Meanwhile, Amy (America Ferrera) and Jonah (Ben Feldman) have a fun, flirty day avoiding work and daring each other with a series of pranks; Cheyenne (Nichole Bloom) can't stop talking about her baby, which annoys Garrett (Colton Dunn); and Mateo (Nico Santos) continues to look for romance in his ambiguous relationship with Jeff (recurring guest star Michael Bunin).
Dog Adoption Day
Series 2, Episode 6 PG
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After new parents Cheyenne (Nichole Bloom) and Bo (recurring guest star Johnny Pemberton) get into a fight, Amy (America Ferrera) and Glenn (Mark McKinney) take vastly different approaches in giving them advice. Meanwhile, Mateo (Nico Santos) and Jonah (Ben Feldman) get assigned to handle dog adoptions in the store and work feverishly to get all of the dogs adopted once they find out what will happen to the dogs if they don't. Dina (Lauren Ash) refuses to adjust Garrett's (Colton Dunn) timecard based on "store rules," leaving Garrett happy to taunt Dina in revenge.
Halloween Theft
Series 2, Episode 7 PG
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Dina (Lauren Ash) throws a wrench in everyone's Halloween plans when something goes missing from the store and declares that no employee can leave until someone confesses to stealing. Amy (America Ferrera) is determined to find out who is responsible because she doesn't want to miss trick-or-treating with her daughter and Mateo (Nico Santos) prepares for his secret date with Jeff (recurring guest star Michael Bunin). Meanwhile, Jonah (Ben Feldman) and Cheyenne (Nichole Bloom) struggle to bond until they discover they have more in common than they thought. Garrett (Colton Dunn) has a difficult time defending himself during the store-wide investigation.
Election Day
Series 2, Episode 8 PG
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When corporate sends out a voting guide that only benefits the company's interests, Amy (America Ferrera) and Jonah (Ben Feldman) work together to put out a rival pamphlet until Jonah's personal life gets in the way. Dina (Lauren Ash) and Glenn (Mark McKinney) are stuck in an accidental cover up while Mateo (Nico Santos) goes to great lengths to hide his undocumented status.
Seasonal Help
Series 2, Episode 9 PG
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Much to Amy's (America Ferrera) dismay, Glenn (Mark McKinney) hires Amy's husband, Adam (guest star Ryan Gaul), for some extra help, exposing her in ways in which she is not prepared. Frustrated with the lazy, noncommittal temps, Jonah (Ben Feldman) and Garrett (Colton Dunn) start an employee draft to place bets on who will quit first while Glenn tries to find the perfect person to play Santa at the store for Christmas.
Black Friday
Series 2, Episode 10 PG
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The employees come down with a case of food poisoning on Black Friday, but Amy (America Ferrera) is frantic when she thinks her nausea may be morning sickness. Meanwhile, Jonah (Ben Feldman) annoys everyone by documenting the day with home video; Glenn's (Mark McKinney) demeanor has changed after a trip to the pharmacy; Garrett (Colton Dunn) continues to push Dina's (Lauren Ash) buttons, with surprising results; and Mateo (Nico Santos) and Cheyenne (Nichole Bloom) find a way to turn Black Friday into a lucrative side business."
Lost and Found
Series 2, Episode 11 PG
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At The Beginning Of Every Year, Cloud 9 Employees Hold A "Lost And Found Bin Cleanout" To Get Rid Of All The Unclaimed Items. Amy (America Ferrera) Unknowingly Walks Away With A Huge Wad Of Cash And Jonah (Ben Feldman) Is Determined To Help Her Find The Best Use For It. Meanwhile, Cheyenne (Nichole Bloom) Proves She Is Never One To Keep A Secret And Dina (Lauren Ash) Pushes Garrett (Colton Dunn) Over The Edge. Mark Mckinney And Nico Santos Also Star.
Rebranding
Series 2, Episode 12 PG
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Jeff (recurring guest star Michael Bunin) lets the employees know that Rex (guest star Ravi Patel), a vice president from corporate, will be coming by the store to help with the rollout for Cloud 9's store-wide rebranding, and it turns out Rex is someone from Jonah's (Ben Feldman) past. Amy (America Ferrera) and Garrett (Colton Dunn) are delighted to hear Rex's stories about Jonah. Meanwhile, Mateo (Nico Santos) is stunned to learn of rumors that Jeff is in a relationship with an employee. Dina (Lauren Ash) must retaliate against a snitch and Cheyenne (Nichole Bloom) tries to take advantage of the discounted "Halo" products. Mark McKinney also stars.
Ladies' Lunch
Series 2, Episode 13 PG
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During the morning meeting, Glenn (Mark McKinney) accidentally tells the employees the real reason Amy (America Ferrera) has been late to work lately. Meanwhile, Dina (Lauren Ash) tries to cheer up Amy by kidnapping her for a "ladies' lunch." Jonah (Ben Feldman) and Garrett (Colton Dunn) invent a game to pass the time, tricking Glenn and Mateo (Nico Santos) in the process. Cheyenne (Nichole Bloom) helps Amy take a fearless step with a dramatic new look.
Valentine's Day
Series 2, Episode 14 PG
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A well-intentioned Amy (America Ferrera) and Glenn (Mark McKinney) get caught up in the Valentine's Day spirit, quickly learning what happens when you try and force love. Meanwhile, Jonah (Ben Feldman) goes undercover to try and catch a serial shoplifter and ends up getting closer to her than Dina (Lauren Ash) would like; Mateo (Nico Santos) begins to unravel as Sandra's (recurring guest star Kaliko Kauahi) relationship with Jeff (recurring guest star Michael Bunin) takes a new turn. Colton Dunn and Nichole Bloom also star.
Super Hot Store
Series 2, Episode 15 PG
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The storewide heater malfunction magnifies angry tensions between Amy (America Ferrera), Jonah (Ben Feldman) and the back warehouse employees after both sides refuse to clean up a spill. Meanwhile, Dina (Lauren Ash) and Garrett (Colton Dunn) find a way to pass the time and Cheyenne (Nichole Bloom) helps Glenn (Mark McKinney) through an existential crisis as he tries to fix the heater himself. Nico Santos also stars.
Wellness Fair
Series 2, Episode 16 PG
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When Amy (America Ferrera) sees Mateo (Nico Santos) out on a secret date with Jeff (recurring guest star Michael Bunin), she ignores Garrett's (Colton Dunn) advice to stay out of it, and ends up throwing multiple relationships - both real and imagined - into chaos. Meanwhile, Glenn (Mark McKinney) resents Jonah (Ben Feldman) for outshining him during Cloud 9's Wellness Fair, and Dina (Lauren Ash) tries to prove that Amy faked an illness. Nichole Bloom also stars.
Integrity Award
Series 2, Episode 17 PG
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Jonah (Ben Feldman) accompanies Amy (America Ferrera) on a trip to help her mom and dad (special guest star Tony Plana, "Ron") move out of her childhood home. Meanwhile, Glenn (Mark McKinney) desperately wants to win the freshly minted Cloud 9 Integrity Award, but starts to worry that Garrett (Colton Dunn) has a better chance of winning; Dina (Lauren Ash) tries to take advantage of Mateo's (Nico Santos) relationship with Jeff (recurring guest star Michael Bunin) to fix problems in the store - including a roach infestation; and Cheyenne (Nichole Bloom) gets caught up in Glenn's self-serving campaign.
Mateo's Last Day
Series 2, Episode 18 PG
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When Mateo (Nico Santos) faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve his undocumented status. Meanwhile, Amy (America Ferrera) helps Glenn (Mark McKinney) battle an Internet troll, Jonah (Ben Feldman) and Cheyenne (Nichole Bloom) try to give Mateo legal counsel, and Dina (Lauren Ash) and Garrett (Colton Dunn) take issue with corporate.
Glenn's Kids
Series 2, Episode 19 PG
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Glenn (Mark McKinney) invites all of his kids to the store causing disorder among the employees. Jonah (Ben Feldman) develops a romantic interest in Glenn's 25-year-old daughter, and Amy (America Ferrera) gets caught in the middle. Meanwhile, Garrett (Colton Dunn), Dina (Lauren Ash) and Cheyenne (Nichole Bloom) struggle to keep track of one of the toddlers and Mateo (Nico Santos) tricks the kids into working for him as he grapples with life after Jeff.
Spring Cleaning
Series 2, Episode 20 PG
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Amy (America Ferrera) and Garrett (Colton Dunn) embark on an investigation as they sift through abandoned photos during the store's spring cleaning. Meanwhile, Jonah (Ben Feldman) goes out of his way to woo Glenn (Mark McKinney) in hopes of gaining his approval. Cheyenne's (Nichole Bloom) fiancé, Bo (recurring guest star Johnny Pemberton), starts working at Cloud 9 for some fast cash, taking advantage of Dina (Lauren Ash) and Mateo's (Nico Santos) in-store intel.
Cheyenne's Wedding
Series 2, Episode 21 PG
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It's Cheyenne (Nichole Bloom) and Bo's (recurring guest star Johnny Pemberton) dream wedding, but not everything goes according to plan. Meanwhile, relationships unravel as Amy (America Ferrera) and Jonah (Ben Feldman) dodge relationship rumors. Glenn (Mark McKinney) tries to change Jeff's (recurring guest star Michael Bunin) mind after learning of upcoming layoffs, Dina (Lauren Ash) talks her way into the wedding party and Mateo (Nico Santos) dodges Jeff throughout the wedding. Colton Dunn also stars.
Tornado
Series 2, Episode 22 PG
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Everyone in the store is on edge as Glenn (Mark McKinney) tries to figure out which employees to lay off. Jonah (Ben Feldman) struggles with the fallout of an admission he made to Amy (America Ferrera), Garrett (Colton Dunn) and Dina (Lauren Ash), and Mateo (Nico Santos) forms an alliance to keep his job. Meanwhile, a tornado warning goes into effect at the worst possible time, forcing the staff into uncomfortable pairings. Nichole Bloom also stars.