Communicating Change
Kiah McGeer
Communications Associate
Microsoft Canada
I'm no stranger to change. In fact, it has become a defining feature in my career as a communications professional. My time at Microsoft has taught me that moments of transformation can be opportunities for growth if you’re willing to be adaptable, give your all in every situation and most importantly to stay curious.
After three years working in internal communications at Microsoft, it may surprise some to learn that I graduated with a degree in Marine Biology. Much of my time in university was spent on a boat or in a lab instead of a classroom. I will always have a love for science and the ocean, but mid-way through my undergraduate degree I realized that math and statistics would never come as naturally to me as writing. I embraced my natural talents and tailored my minor to scientific writing.
After graduating, I moved from Victoria back to Vancouver and took a receptionist role with Microsoft Vancouver that soon transitioned into an internal communications position. I worked with a small and nimble team, and I feel fortunate that I was able to shape and grow my responsibilities alongside my manager who I now consider a mentor. I fell in love with the work.
Months after I began, my role underwent a massive change. The COVID-19 pandemic hit, and my daily tasks changed from writing blog posts to crisis communications. At the same time, the Vancouver office began growing exponentially, ballooning from 850 employees to over 2500 in a short period of time. It was a time of intense challenge but incredible growth.
Over the past two years, my work has never stopped evolving. Most recently, I have been delving into the social impact space, exploring the ways in which Microsoft’s investment in local non-profits goes beyond funding. Communications is inherently collaborative, and success relies on the stories I have available to me. I feel lucky to work in a place that has so much to say.
“For anyone looking to work in communications, know that change is a feature, not a bug.”
Communication channels and methods are constantly evolving. I've learned from my team that in moments of change, organizational awareness is critical to getting the message right. Just remember that these moments that challenge you are the moments that make you a better communicator. Seize the opportunities as they come and never stop growing.
#Culture #GrowthAndDevelopment