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New connections: how we’re bridging the UK digital skills gap

The digital skills gap

Technology advancements are now accelerating faster than our ability to adapt, leaving a huge gap in digital skills. A recent Microsoft study has revealed that 82 percent of UK jobs already require digital skills, and that 69 percent of leaders feel their organisation suffers from a digital skills gap, even though 59 percent of employees believe in the importance of developing their digital skills.

The skills gap is only getting wider. By 2025, there are expected to be three million new tech jobs in the UK, and 60 percent of employers are expecting their reliance on advanced digital skills to grow in the next five years. In effect, organisations hoping to grow and remain competitive in the future need to build a workforce that is equipped to fill these roles and thrive in a digital world of work.

Yet many employees don’t have the skills they need to perform their role currently, let alone in the future.

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Demand for digital skills also goes beyond the technology sector. A recent employer survey by the Learning and Work Institute found that the proportion of employers who saw basic digital skills as important for employees was particularly high in certain sectors – including media, marketing, advertising and PR (100 percent), IT and telecoms (99 percent), and finance and accounting (97 percent).

However, even in the industry with the lowest proportion – manufacturing – nearly nine in ten (87 percent) employers said that basic digital skills were important for their workers.

So, what more can businesses and employers do to ensure that we have a steady supply of tech talent joining the sector? And, importantly, how can Microsoft help?

Introducing the Microsoft Connector Community

Whilst many business leaders recognise that their organisation is facing a skills shortage, the challenge often comes in knowing what to do about it.

At Microsoft, we believe that part of the answer to tackling the UK’s digital skills gap is collaboration. Bringing together organisations from across the public and private sector to work collectively and deliver tangible benefits to the prospective careers of young people, while driving growth and innovation across the economy.

The Microsoft Connector Community, part of the Microsoft Apprenticeship Connector, is designed to bridge the digital skills gap. It nurtures a connected community of businesses and organisations that collectively leverage their brands, reputations and resources to address the need for digital skills in the workforce and connect talented individuals to opportunities.

We believe that taking a collaborative approach ensures a steady and well-equipped technology talent pipeline. This is essential to addressing the skills shortages faced by employers today, as well as mitigating future shortages.

I’d like to share my thoughts on how this could work:

1. Creating a connected talent ecosystem: When employers work together to support, empower and inspire young people, rather than bombarding them with too many competing options, we all benefit. By using the Microsoft Apprenticeship Connector to advertise digital vacancies, digital skills bootcamps and opportunities for learning and training, we can create a highly visible and inspiring platform that enables young people to find the opportunities that are right for them. In addition, by pooling vacancies across one platform, with a single access point for roles, we can recycle and share talent. We can also signpost applicants towards other vacancies and employers, even if they have been unsuccessful in applying to a different company.

2. Simplifying the talent pipeline: We can help simplify the technology talent pipeline by reimagining how we advertise digital vacancies and training opportunities. For example, we can reach a larger and more diverse pool of candidates by simplifying the language that we use across our digital vacancies. This might increase engagement with candidates from non-conventional technology and digital backgrounds – allowing us to widen our talent pool and employ people who bring a unique and diverse perspective to the sector.

3. Leveraging expertise and insight: A coalition of like-minded individuals enables us to learn from one another’s expertise and experience, helping us to identify, profile and address the systemic issues that are stifling the UK’s economy. What’s more, the Apprenticeship Connector can also support business leaders and employers to better understand the social impact of the work that they’re doing. With demographic and geographic insight, we can identify and better target under-represented and under-served groups.

Building a Connector Community in Greater Manchester

As part of Microsoft’s UK Get On commitment, we’re committed to helping 30,000 people find jobs in the technology sector in Greater Manchester.

I recently had the pleasure of joining colleagues in the region for an event focused on building a connected talent system, as part of National Apprenticeship Week. After the event, I caught up with Greater Manchester Regional Lead, Marie Hamilton, for her take on how the introduction of Microsoft Connector Community could empower the next stage of the Get On campaign in Greater Manchester, and across the UK. Marie said:

Greater Manchester is now the fastest growing technology hub in Europe, but to maintain this growth, we need to build a skilled and sustainable digital workforce. Working collectively across sectors and industries, regionally and nationally, allows us to understand and measure the skills gap, as well as enabling us to build a shared plan to tackle it.

Our National Apprenticeship Week event demonstrated huge enthusiasm for using the Connector Community model to further the progress made by Get On – as shown by the attendance from not only our largest private sector customers but also across the public sector, academia, central and local government”.

Marie Hamilton, Greater Manchester Regional Lead

What’s next?

Over the coming months, Microsoft will be holding a series of regional roundtable events to help businesses and organisations understand more about the Microsoft Apprenticeship Connector, and the Connector Community.

To find out more, please visit the Microsoft Apprenticeship Connector platform.

Microsoft Get On

At Microsoft, we believe everyone deserves access to the skills, knowledge and opportunity needed to achieve more. Through our Get On commitment, we’re helping 1.5 million people build tech careers and connecting 300,000 to tech job opportunities.

You can find out more by visiting our Digital Skills Hub, where you’ll find a host of information and resources designed to provide business leaders and employers with insights on how to close the UK’s skills gap, harness new technology and drive innovation.

You can also explore Microsoft Learn, which has an array of certifications, modules and learning pathways designed to help business leaders to upskill employees, as well as supporting individuals to take control of their careers and build vital digital skills.

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Find out more

Microsoft Digital Skills Hub

Microsoft Apprenticeship Network

How Microsoft is connecting jobseekers to employers

About the author

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I am the UK Apprentice Lead for Microsoft in the HR team. Working with apprenticeships since 2012, I have also worked with SMEs creating, designing, and delivering large corporate apprenticeship programmes. My role at Microsoft is all about creating and developing an apprenticeship strategy that supports our UK business and delivers an exceptional experience for both our apprentices and our business.