Tag: Analytics
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How to future-proof your business: a CFO’s-eye view Â
At times of economic turmoil, chief financial officers (CFOs) are under even more pressure than usual to manage risk and drive resilience. That means managing their organisations’ profit and loss, cutting overheads, and otherwise reducing costs while planning for the future. The way forward for getting your P&L in line is to drive revenue.
How data and AI will transform contact centres for financial services
Contact centres for financial institutions have traditionally been a core touch point for customers to access various types of immediate support – from queries to complaints to fraud alerting. Today their role hasn’t necessarily changed. However, the value organisations place on them certainly has.
The developer-customer connection: Why dev-centred cultures are customer-centric cultures
Customers in today’s world expect a seamless interaction with a business. Because of this, your organisation’s essential business processes and interactions with customers, partners and employees increasingly depends on tailored innovative digital solutions. The teams who develop and manage these solutions – developers – are at the heart of the organisation.
KPIs and ROI: Quantifying the impact of data management in your business
How can business leaders generate the right outcomes? With timely, fact-based decision making. Data can help an organisation identify new opportunities and uncover hidden efficiencies.
Empower employees by unifying your analytics and data architecture
We hear all the time how data is our most valuable asset in business. However, you can only truly recognise its value once you connect and manage your data in a cohesive fashion. What happens when you enable a digital feedback loop within your organisation, your data and analytics, and the intelligence it creates?
How to power an innovative culture with data and AI
Discover the roadmap and technologies that can help the finance industry use data and AI effectively for competitive and sustainable growth.
How water companies can reach their sustainability goals through digital modernisation
Discover how water companies can build sustainability goals, innovate, and discover new business models with digital modernisation.
How the public sector can streamline operations and innovate with intelligent automation
Discover how intelligent automation can help the public sector respond to new challenges, empower employee and deliver services to citizens
How to make customer experience the key differentiator in telecoms
Discover how to create personalised customer expereinces in telecom, reduce silos and innovate with new products and services.
How to create competitive advantage with operational efficiencies
Combine business agility and intelligent operations to gain new capabilities, improve current ones and gain competitive advantage.