![Deliver A Strong Digital Customer Experience](https://www.microsoft.com/en-gb/industry/blog/wp-content/uploads/sites/22/2020/05/ID8493-DeliverAStrongDigitalCustomerExperience-FeaturedImage-300x169.webp)
Tag: Retail
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![Deliver A Strong Digital Customer Experience](https://www.microsoft.com/en-gb/industry/blog/wp-content/uploads/sites/22/2020/05/ID8493-DeliverAStrongDigitalCustomerExperience-FeaturedImage-300x169.webp)
![A Day In The Life Of A Retail Worker- Featured Image](https://www.microsoft.com/en-gb/industry/blog/wp-content/uploads/sites/22/2020/02/ID7692-ADayInTheLifeOfARetailWorker-FeaturedImage-300x169.webp)
Helping deliver positive business outcomes: Walking in your customer’s shoes
Discover how technology transforms retail store operations by streamlining tasks and increasing customer focus time, improving experiences in-store.![ID7395-Elevate The Customer Experience - Featured Image](https://www.microsoft.com/en-gb/industry/blog/wp-content/uploads/sites/22/2020/02/ID7395-ElevateTheCustomerExperience-FeaturedImage-300x169.webp)
The business case for Dynamics 365 Commerce
Discover how Dynamics 365 gives deep, cross-channel customer insight, synchronised operations, and scalability to drive rich experiences.![Infographic showing topics of the 12 days of Christmas blog series](https://www.microsoft.com/en-gb/industry/blog/wp-content/uploads/sites/22/2019/12/ID-6794-12-Days-Wrap-up-Blog-02-300x169.webp)
12 days of an AI Christmas
We’ve summarised our year in AI with a twist on the classic “12 Days of Christmas” jingle, from the state of the AI in the UK and what opportunities it presents, as well as practical industry examples from our customers and partners.![Two people shopping using technology beside the text Reimagining retail with AI](https://www.microsoft.com/en-gb/industry/blog/wp-content/uploads/sites/22/2019/10/ID6046-BloggerSeries-ReimaginingRetailWithAI-FeaturedImage-300x169.webp)
Reimagining retail with AI
Say ‘AI’, and plenty of people conjure up images of robots taking over the world. However, that does a disservice to the many ways the technology can benefit us as a society. AI can help empower businesses and customers through concise transactions and online marketing.![a woman standing in a retail store](https://www.microsoft.com/en-gb/industry/blog/wp-content/uploads/sites/22/2019/11/Connected-Store-hero-300x172.webp)
Creating the future of retail: 3 ways to transform your customer experience
With the help of data-driven intelligence and modern business applications, it’s now easier than ever to create a personalised and differentiated shopping experience for your customers. This is the future of retail and it is happening today.![Featured image reading Prepare for Black friday and Christmas](https://www.microsoft.com/en-gb/industry/blog/wp-content/uploads/sites/22/2019/11/ID5948-BloggerSeries-PrepareForBlackFridayChristmas-FeaturedImage-300x169.webp)
How to prepare your business for Black Friday & Christmas sales
In 2018, Black Friday sales hit a colossal £1.4bn in the UK – an increase of 7.3% on the previous year. In the US, it hit a record £4.8bn. Was your business prepared? What can you learn from UK retailers during the run up to this period?![Looking at how data can be harnessed to power and scale a business](https://www.microsoft.com/en-gb/industry/blog/wp-content/uploads/sites/22/2019/07/ID-5325-Blogger-Series-Three-Learnings-To-Successfully-Scale-Your-Data-800x450-Featured-300x169.jpg)
Three learnings to successfully scale your data
The success (or failure) of an ecommerce retailer often boils down to product data. Mismanaged or poorly optimised, it impacts the visibility of businesses on ecommerce channels. And no visibility means no customers clicking Buy.![Blogger Series Thumbnail showing two women talking in a retail setting.](https://www.microsoft.com/en-gb/industry/blog/wp-content/uploads/sites/22/2019/04/Diana-Blog-2-Thumbnail-300x169.png)
Championing the AI opportunity: How automation gives your employees better ways of working
Don’t fear technology and AI, use it to help get the most from your retail team and let them understand how it can make their jobs better.![](https://www.microsoft.com/en-gb/industry/blog/wp-content/uploads/sites/22/2019/03/Diana-Thumbnail-300x169.png)