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Why buy from Microsoft?
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Free 60-day returns
Get a full refund for any physical product returned within 60 days in its original packaging in like-new condition. Some exclusions apply.
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60 day price promise
If you buy a physical product from Microsoft Store and we lower the price within 60 days, contact us and we’ll refund you the difference. Terms apply.
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Online trade-in program
Trade in any eligible device—laptop, tablet, phone, or game console—from a variety of brands and get cash back, If your old device isn’t eligible for trade-in, we’ll help you recycle it for free.
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Flexible payments available with PayPal at checkout
Microsoft Store and partners are bringing you new ways to pay at checkout. They’re simple, safer options to get what you want when you want.
- Discounts: Supplies limited. Actual savings depends on product availability.
- Free shipping and returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
- Low-price promise: Valid on purchases of physical products made at Microsoft Store online with a valid Microsoft Account and at Microsoft Experience Centers in select markets for 60 days from the date the customer receives the product (“Offer Period”). Excludes Surface Hub, HoloLens, and Windows DevKit. Customer is eligible only if price of the purchased product is reduced during the Offer Period and in stock. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, customer must return to the location with receipt. Price adjustment will be provided in same manner as purchase method. Limit 1 price adjustment per product. Price adjustments apply only to purchase price and do not include taxes, shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time.
- A simplified invoice will be available after purchase: You must buy as an individual. A Simplified Invoice will be available for download from your Microsoft Account Order History Page between 48 hours and 5 days from purchase. A Simplified Invoice does not contain a VAT ID or similar business data and may not qualify as a valid VAT invoice in your country. If you require an invoice with a VAT ID and similar business details, please call 0800 026 0329 to place your order.
- Any offers shown are for a limited time while supplies last. See terms.