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Windows

Quick Assist

Quick Assist makes it easy to remotely connect to another PC to provide support. 1 Press Ctrl + Windows logo key + Q to open Quick Assist.
Woman holding her PC with personal pictures on the screen

Connect remotely and provide support

Quick Assist makes it easy to connect to a friend's PC from your own. 1

  • See another person’s screen in a window on your PC.
  • Control their PC remotely if they allow it.
  • Get a six-character security code to connect securely.
  • Built into Windows – no need to download additional software.

Make it a teachable moment

Quick Assist comes with tools to show the person you’re helping where things are and how to use them.

  • Point out things on-screen with the “Laser Pointer” tool.
  • Make annotations.
  • Chat to stay in constant contact.
  • Screens simulated. Features and app availability may vary by region.
  • [1] Requires Microsoft account and Internet connectivity in order to help. No roles, permissions, policies or domains necessary.

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