Overview
Empower your sales teams
Help sales teams exceed customer expectations and reach their goals with an AI-powered CRM solution.
- Review open sales tasks, new assignments, and pipeline updates by querying Copilot using natural language or prebuilt prompts.
- View AI-based scoring models and a prioritized work list for leads and opportunities.
- Track your pipeline and progress toward key performance indicators (KPIs) using embedded charts and dashboards.
- View a timeline of past customer activities or use Copilot to generate opportunity summaries and meeting preparation notes.
- Get suggestions for sales actions and next steps to advance the deal.
- Get email and call assistance using Copilot-generated email drafts and call summaries that include an analysis of sales KPIs and suggested tasks.
- Predict revenue and track performance against goals with forecasts and charts.
- Get insights into forecasts and team metrics like conversion and win rates by querying Copilot using natural language or prebuilt prompts.
- Provide automated sales guidance by creating sequences of sales actions for your team.
A Leader in sales force automation
Microsoft is recognized as a Leader in the September 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms.
PRICING
Dynamics 365 Sales pricing
Dynamics 365 Sales Professional
Core sales force automation and Microsoft 365 integration
user/month
Core sales force automation and Microsoft 365 integration
This product is not available in your market.
Dynamics 365 Sales Enterprise Edition
Industry-leading sales force automation with contextual insights, next-generation AI, and advanced customization
user/month
Industry-leading sales force automation with contextual insights, next-generation AI, and advanced customization
This product is not available in your market.
Dynamics 365 Sales Premium
Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers and managers
user/month
Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers and managers
This product is not available in your market.
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Customer stories
Real customers, real results
Resources
What’s new
Report
A recognized Leader
Microsoft is named a Leader in the September 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms.
Report
Analyst recognition
Microsoft is named a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023.
Study
Real results
Learn how businesses increased sales in Forrester’s Total Economic Impact™ Of Dynamics 365 Sales.
E-book
Get the AI advantage
Learn how AI can transform the way sellers work and drive better results.
E-book
Drive sales and reduce costs
Learn how companies use Dynamics 365 to strengthen customer relationships.
Infographic
Achieve sales success
Discover the benefits of empowering sellers with AI.
Blog
New copilot experiences for sales
Empower sellers to interact with their data using natural language.
Blog
Microsoft 365 Copilot for Sales
Learn about our new AI assistant for sellers.
Blog
Optimize seller experiences
Discover how Dynamics 365 helps customer experience leaders do more with less.
Next steps
Try Dynamics 365 Sales
Make selling easier to build better customer relationships and close more deals.
Take a guided tour
Accelerate sales and close more deals with Dynamics 365 Sales.
Request a call
Have a Dynamics 365 specialist contact you.
Call a Dynamics 365 specialist
Available M-F 6 AM to 3 PM PT.
Call 1-855-270-0615
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