Healthcare continues to undergo transformation—it’s facing unprecedented challenges, new and complex expectations, and remarkable opportunities for innovation and growth. At the heart of this transformation are frontline healthcare workers—the doctors, nurses, and care team members that work to help keep us safe and healthy.
Technology has the power to unlock collaboration, streamline processes, and if used the right way, improve wellbeing and growth for critical parts of the global workforce.
The two billion frontline workers, who represent 80 percent of the world’s workforce, have weathered risk, exhaustion, and ongoing disruption throughout the pandemic. From shutdowns to new safety protocols to increased workloads and dwindling inventory, the frontline is constantly facing challenges.
Earlier this year, we began the journey of building the first employee experience platform (EXP) for the hybrid era with Microsoft Viva. Our vision was to foster a culture of human connection, purpose, growth, wellbeing, and results.
We have learned over the past year that no business is impervious to everything. We also learned—or were reminded—how critical manufacturing ecosystems are to our daily lives. From essential commodities like toilet paper to life-saving personal protective equipment and ventilators, manufacturers really stepped up during the pandemic.
If this year has taught business leaders anything, it’s that people make all the difference. And from experiences that make it easier for everyone to engage in large meetings to partnerships that enable frontline workers, my team and I are committed to helping our customers use technology to unleash the power of their people.
This week marks the third anniversary of Microsoft Teams. It’s been an incredible three years, and I’m inspired to see the way organizations across the globe are using Teams to transform the way they work.
This week, hospitality industry leaders are gathering in Minneapolis, Minnesota, for the world’s largest hospitality technology show, HITEC. It’s an exciting time for the tourism industry as technology transforms the way companies compete, operate, empower their employees, and serve their guests.
Today, we are announcing three new features in Microsoft Teams to help Firstline Workers do their best work. Firstline Workers are more than two billion people worldwide who work in service- or task-oriented roles across industries such as retail, hospitality, travel, and manufacturing. We’re expanding Teams with new capabilities to digitally empower the Firstline Workforce.
There is a simple way to explain one of the biggest threats to any organization’s infrastructure. It’s just one word: complexity. Complexity is the absolute enemy of security and productivity.
Today’s post was written by Diana Pallais, managing director of Microsoft 365 Industry Marketing. Improving quality of care depends on many things—including overcoming complex care environments and cybersecurity threats.