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Perfect synergy when AI meets Gen AI

What happens when you add Generative AI (Gen AI) capabilities to your existing AI/ML models, AI-driven platforms, and advanced analytics? Would these models act at cross-purposes, or would they complement and enhance each other’s capabilities to provide improved business results at scale?

WNS discovered a harmonious synergy by converging Gen AI with AI, resulting in a collaboration that strengthens and broadens the capabilities of their solution allowing them to address intricate challenges and yield superior results.

Logo of WNS

Integration with Azure OpenAI

WNS partnered with Microsoft to integrate Azure OpenAI service to enhance its collection of Generative AI (Gen AI) solutions. WNS’ proprietary analytics and AI platforms, such as SKENSE, Unified Analytics Platform (UAP), Malkom Pro and TrackPointTM Pro are now integrated with Azure OpenAI. And out of these solutions, SKENSE is currently available on Azure Marketplace.

Improving efficiency

WNS integration with Azure OpenAI Service brings advanced Gen AI technology into WNS’ suite of offerings. The solutions help improve the efficiencies, effectiveness and productivity of client processes. Additionally, they also contribute to heightened end-customer satisfaction and open up new avenues of opportunity for WNS clients.

Keshav R. Murugesh, Group CEO, WNS

Keshav R. Murugesh

Group CEO
WNS

WNS’ decades-long focus on “domain first” remains our key differentiator. By combining WNS’ ability to identify specific use cases to build custom, industry-specific solutions with Microsoft Azure OpenAI Service, we are enabling our clients to fully leverage the power of Gen AI.

WNS integration with Azure OpenAI created a comprehensive solution to address complex challenges and deliver better results

WNS is a leading Business Process Management (BPM) company that cocreates innovative, digital-led transformational solutions.
More details at https://www.wns.com