Microsoft Copilot Studio
Enhance Microsoft 365 Copilot with agents or build your own custom experiences.
OVERVIEW
Your agent, your way
Design intelligent, dynamic, and connected AI assistants for employees and customers with Copilot Studio.
Powerful, connected agents – built by you
Build agents
Design conversational applications for different channels using generative AI and large language models.
Add agents to Microsoft 365 Copilot
Transform business processes with agents deployed to Microsoft 365 Copilot.
Use one connected platform
Start with Copilot Studio and seamlessly integrate with Azure AI and other Microsoft conversational AI tools.
Capabilities
Build your own agent
- Enhance your agent’s ability to answer questions quickly by pointing it to your organization’s websites or internal knowledge.
- Design actions that are triggered by user conversations using Power Platform connectors, Power Automate flows, custom topics, and AI prompts.
- Select from thousands of prebuilt data connectors across Microsoft and non-Microsoft data sources to make your agent more efficient.
- Configure, train, and connect services within Azure, such as Azure OpenAI Service, knowledge bases, and foundation models.
- Design custom workflows that require defined responses, such as those for sensitive topics involving customer data or policies.
- Use natural language and graphical interfaces to add triggers and workflows to conversations.
- Enhance experiences, engage users, and drive customer engagement with rich, dynamic responses, real-time notifications, and personalized interactions.
- Create agents using natural language or a graphical interface, or switch to code view.
- Easily distribute your agent across multiple channels, including websites and social media.
- Create a modern conversational experience to enhance your line-of-business applications’ capabilities and reach.
- Connect Copilot Studio with low-code applications, workflows, websites, data, and analytics.
- Continue the conversation with human agents using an end-to-end customer engagement platform.
Add agents to Microsoft 365 Copilot
- Deploy agents directly to the applications your employees frequently work in, like Microsoft Teams, SharePoint, and Business Chat.
- Design tailored conversations for predictable scenarios that require specific responses, such as those for compliance or regulatory topics.
- Simplify and automate business processes and tasks -- such as submitting expenses, onboarding employees, and updating benefits -- using Microsoft 365 Copilot.
- Give agents secure access to your most valuable organizational data in Microsoft 365 or connect to your external line of business applications.
Securely manage and govern
- Establish trust with comprehensive policies, access controls, and environment management, all accessible from within the admin center.
- Optimize responses and fine-tune your agent with built-in analytics, including vital key performance indicators (KPIs).
- Eliminate the burdens of infrastructure management, maintenance, and updates to ensure peak performance for your agent.
- Uphold the highest standards of governance, trust, and data controls.
ANALYST REPORTS
Recognized by top industry analysts
- Learn why Microsoft was named a leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment.
Pricing
Copilot Studio Pricing
Build your own agents, available across multiple channels, to assist employees and customers.
Copilot Studio offers a graphical development environment to build agents using generative AI, sophisticated dialog creation, knowledge, actions, and built-in analytics that work with Microsoft conversational AI tools.
Microsoft Copilot for Microsoft 365
user/month
Annual commitment*
GST extra as applicable
Annual commitment*
GST extra as applicable
This product is not available in your market.
Use Copilot Studio to build agents for Microsoft 365 Copilot.
Bring Microsoft 365 Copilot to your organization with a qualifying Microsoft 365 subscription for business or enterprise.
*Microsoft 365 Copilot may not be available for all markets and languages. To purchase, customers must have a qualifying Microsoft 365 plan for enterprise or business.
*Microsoft 365 Copilot may not be available for all markets and languages. To purchase, customers must have a qualifying Microsoft 365 plan for enterprise or business.
SUPPORT AND RESOURCES
Implementation and support
Documentation
See how to get started using Copilot Studio in your organization.
Community
Connect with and learn from experts and peers.
Support
Get technical support and quick responses to your most critical cases, included with your Copilot Studio paid license.
Customer success with Copilot Studio
Additional resources
Blog
Easily build Copilot agents
Learn how agents built with Copilot Studio improve Microsoft 365 Copilot. Read the announcement.
Event
Watch Microsoft Build on demand
Check out highlights and sessions from the 2024 event, including copilot development.
FAQ
Frequently asked questions
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Copilot Studio is an end-to-end conversational AI platform that empowers you to create agents using natural language or a graphical interface. With Copilot Studio, you can easily design, test, and publish agents that suit your needs for internal or external scenarios across your industry, department, or role.
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With Copilot Studio, you can build agents and publish them anywhere, including Microsoft 365 Copilot. When you publish to Copilot, your organization benefits from being able to use that agent within the applications your employees frequently work in, like Teams, SharePoint, and Business Chat.
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Yes, capabilities and features of Power Virtual Agents are now part of Copilot Studio following significant investments in generative AI and enhanced integrations across Copilot.
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Generative AI within Copilot Studio is designed to align with our responsible AI principles, including fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability.
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Copilot Studio supports Chinese (simplified and traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Russian, Spanish, Swedish, Thai, and Turkish.
Get started
Start for free with Copilot Studio
Contact your Microsoft sales representative or start a free trial.
Empower your workforce with Microsoft 365 Copilot
Get all the features of an intuitive AI assistant with enterprise-grade security, privacy, compliance, and responsible AI.
Explore new ways to work with Copilot
See what’s possible and achieve new experiences using AI.
- [1]Licenses are capacity based and additional messages can be purchased. A billable message is a request or message sent to the copilot/bot triggering an action and/or response.
Once your paid subscription begins, cancellation policies vary based on your status as a new customer and your Microsoft product and domain selections. Learn more. Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.
Prices shown are for marketing purposes only and may not reflect the actual list price due to currency, country, and regional variant factors. Your actual price will be reflected in the checkout. - [2]Message consumption rates: 1) Regular (non-generative AI) = 1 message; and 2) Generative AI (answers over your data) = 2 messages. Customers can use a mix of regular and generative AI messages with the capacity.
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