![A person holding a child in their lap, looking at the computer which has a doctor on the screen.](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2022/03/147990_IND_HIMSS_Social_BLOG2_MW_featured.png)
![A person holding a child in their lap, looking at the computer which has a doctor on the screen.](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2022/03/147990_IND_HIMSS_Social_BLOG2_MW_featured.png)
![Retail store manager working with a customer, showing merchandise and providing customer service on-the-go using a tablet to locate inventory and place orders.](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2022/02/CLO22_Retail_024-1200x600-1.jpg)
From empowering frontline workers to accessibility improvements—here’s what's new in Microsoft 365
Technology has the power to unlock collaboration, streamline processes, and if used the right way, improve wellbeing and growth for critical parts of the global workforce.![](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2022/03/HRC20_hybridWorkplace_080-1200x600-1.png)
3 ways technology can help rebuild your frontline workforce
The two billion frontline workers, who represent 80 percent of the world’s workforce, have weathered risk, exhaustion, and ongoing disruption throughout the pandemic. From shutdowns to new safety protocols to increased workloads and dwindling inventory, the frontline is constantly facing challenges.![Windows contextual imagery of Gen Z female inside on Subway on PC](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2021/11/WIN22_Contextual_GenZ_0376_RGB.jpg)
Microsoft Viva is now generally available to help transform your hybrid work experience
Earlier this year, we began the journey of building the first employee experience platform (EXP) for the hybrid era with Microsoft Viva. Our vision was to foster a culture of human connection, purpose, growth, wellbeing, and results.![Female worker wearing neon vest and safety glasses using tablet. Industrial vats visible in background.](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2021/05/CLO17_vats_002-300x200.jpg)
How Microsoft Teams is powering hybrid work and the frontline in manufacturing
We have learned over the past year that no business is impervious to everything. We also learned—or were reminded—how critical manufacturing ecosystems are to our daily lives. From essential commodities like toilet paper to life-saving personal protective equipment and ventilators, manufacturers really stepped up during the pandemic.![Picture of a man seated at a table, looking down at a computer.](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2021/02/New-to-M365_January-2021_Hero-Image-1-300x200.png)
From breakout rooms in Microsoft Teams to AI in To Do—here’s what’s new to Microsoft 365 in January
If this year has taught business leaders anything, it’s that people make all the difference. And from experiences that make it easier for everyone to engage in large meetings to partnerships that enable frontline workers, my team and I are committed to helping our customers use technology to unleash the power of their people.![Image of teammates connecting on a Surface Hub.](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2020/03/Teams-turns-three-banner-300x158.png)
Microsoft Teams at 3: Everything you need to connect with your teammates and be more productive
This week marks the third anniversary of Microsoft Teams. It’s been an incredible three years, and I’m inspired to see the way organizations across the globe are using Teams to transform the way they work.![Image of a hotel worker checking supplies in a supply room.](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2019/06/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card-300x183.jpg)
Why hospitality industry leaders are focusing on employee engagement to enhance the guest experience
This week, hospitality industry leaders are gathering in Minneapolis, Minnesota, for the world’s largest hospitality technology show, HITEC. It’s an exciting time for the tourism industry as technology transforms the way companies compete, operate, empower their employees, and serve their guests.![Two firstline workers examine a pillow in a shop.](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2019/01/Firstline-workers-and-Teams-card-300x183.jpg)
3 new ways Microsoft Teams empowers Firstline Workers to achieve more
Today, we are announcing three new features in Microsoft Teams to help Firstline Workers do their best work. Firstline Workers are more than two billion people worldwide who work in service- or task-oriented roles across industries such as retail, hospitality, travel, and manufacturing. We’re expanding Teams with new capabilities to digitally empower the Firstline Workforce.![Image of a firstline worker speaking to a colleague over a headset while looking at several computer monitors.](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2018/04/Making-IT-simpler-multigrid-300x169.png)
Making IT simpler with a modern workplace
There is a simple way to explain one of the biggest threats to any organization’s infrastructure. It’s just one word: complexity. Complexity is the absolute enemy of security and productivity.![Image of two firstline workers collaborating at a desk in an office space.](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2018/02/Microsoft-healthcare-homepage-300x183.png)
Empowering clinicians to achieve more with Health Team Huddle templates
Today’s post was written by Diana Pallais, managing director of Microsoft 365 Industry Marketing. Improving quality of care depends on many things—including overcoming complex care environments and cybersecurity threats.![A concierge helps customers at an airport with a device.](https://www.microsoft.com/en-sg/microsoft-365/blog/wp-content/uploads/sites/20/2017/09/Firstline-Workers-FI-1-300x169.png)