Enable a smart workplace with Microsoft Teams
Discover the smart way to meet, call, chat, and collaborate.
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Make any space a working space
With Microsoft Teams, your smart workplace is with you every step of the day.
Solution overview
A smart, connected workday with AI-powered capabilities
- Make meetings and calls more inclusive with AI-powered, real-time translation in Teams Premium.
- Make, receive, and transfer calls with deep Microsoft 365 integration and advanced call controls using Teams Phone.1
- Easily manage workloads, supervise queues, and train agents using advanced call queue handling with the Queues app.
- Connect customers with your brand through professionally produced webinars and town halls in Teams Premium.
- Drive customer engagement with personalized experiences using Virtual Appointments in Microsoft Teams.
- Improve in-office connections with information about nearby coworkers and meeting areas using Microsoft Places Preview.
- Use the proactive insights and recommendations in Microsoft Places to manage your spaces more effectively.
- Elevate employee engagement through immersive, 3D experiences for large-sized company events with Microsoft Mesh.
- Enhance mobility without interrupting conversations with seamless transfers of meetings and calls between devices.
- Look and sound great wherever you are with AI-powered voice isolation and background enhancements.
- Help protect your content with custom watermarking and meeting sensitivity labels in Teams Premium.
- Schedule meetings using templates, policies, and compliance settings for improved security with Teams Premium.
- Automatically identify potential spam calls and control who can reach you with call blocking in Teams Phone.
Products
Everything you need for a smart workplace with Teams
Microsoft Teams Premium
Make meetings, virtual appointments, and webinars more intelligent, protected, and engaging.
Microsoft Teams Phone
Experience smart communication and seamless collaboration with the only calling solution native to Teams.
Microsoft Teams Rooms
Turn any room into an easy-to-use and inclusive meeting space where everyone can fully participate from anywhere.
Copilot in Microsoft Teams
Enjoy more productive meetings and calls or see what you missed with Copilot in Teams.
Microsoft Places Preview
Transform your spaces into engaging places with a new AI-powered, connected workplace app.
Customer stories
Hear from our customers
News
Stay informed on the latest industry news
Teams Premium
Save time and money with Teams Premium
Copilot in Microsoft Teams
Learn how people are transforming work with AI in Microsoft Teams
Teams Rooms and Copilot
Get more out of hybrid meetings with Teams Rooms and Copilot
Annual Report
2024 Work Trend Index: How AI is reshaping work
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NEXT STEPS
Contact Microsoft
Find out how smart workplace solutions from Microsoft can provide intelligent productivity.
- [1]Some Microsoft 365 and Office 365 suites no longer include Microsoft Teams. Learn more.
- [2]AI at Work Is Here. Now Comes the Hard Part. Work Trend Index Annual Report, May 8, 2024.
- [3]Hybrid Work Is Just Work. Are We Doing It Wrong? Work Trend Index Special Report, September 22, 2022
- [4]Will AI Fix Work? Work Trend Index Annual Report, May 9, 2023.
- [5]
Gartner, Magic Quadrant for Unified Communications as a Service, Rafael Benitez, Megan Fernandez, Christopher Trueman, Pankil Sheth, November 28, 2023.
Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
- [6]Forrester Consulting, The Total Economic Impact™ Of Microsoft Teams Phone, commissioned by Microsoft, December 2022.
- [7]Forrester Consulting, The Total Economic Impact™ Of Microsoft Teams Rooms, commissioned by Microsoft, March 2024.
- [8]Forrester Consulting, New Technology: The Projected Total Economic Impact™ Of Microsoft Teams Premium, commissioned by Microsoft, July 2023.
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