Microsoft AI Blogs

Published
4 min read

Dynamics 365 Commerce enables the modern and intelligent store 

As the retail industry rebounds from the unparalleled disruptions to store operations over the last year, the store’s role in merchant strategy is evolving and being reimagined. For retailers to thrive in ever more competitive marketplaces, they must embrace technology solutions that enable a modern and intelligent store. Microsoft Dynamics 365 Commerce stands ready with

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
4 min read

Introducing voice channel for Dynamics 365 Customer Service 

Today, I am excited to announce the general availability of the first-party voice channel for Microsoft Dynamics 365 Customer Service. With the addition of the voice channel, built on the same planet-scale platform as Microsoft Teams, Dynamics 365 Customer Service expands to become the all-in-one digital contact center solution. Organizations can now provide consistent and

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
5 min read

How to optimize your Azure workload costs 

Learn how guidance in the Microsoft Azure Well-Architected Framework, tools like Azure Advisor, and offers like the Azure Hybrid Benefit and Azure Reservations can help you operate more efficiently on Azure.

Microsoft Azure Blog Microsoft Azure Blog
Published
4 min read

Reduce supply chain disruptions with AI, IoT, and mixed reality 

Disruptions in global supply chains have significantly increased over the last decade, fueled by a myriad of triggers ranging from trade wars, demand surges from social marketing, natural disasters, and most recently, the recent COVID-19 pandemic. Updates to Microsoft Dynamics 365 Supply Chain Management in the 2020 release wave 1 help organizations proactively transform every

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
4 min read

Dynamics 365 Customer Service general availability roundup 

By listening to our customers and keeping a focus on the horizon, Dynamics 365 Customer Service continues to provide you with the ability to differentiate your brand by consistently delivering exceptional customer service. Our vision is clear: to help you earn customers for life. Each new feature helps solve business challenges, empowering every manager and

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
4 min read

Creating a more accessible world with Azure AI 

Today, advancing our commitment to enhancing accessibility through technology, we’re announcing the general availability of Immersive Reader, an Azure Cognitive Service.

Microsoft Azure Blog Microsoft Azure Blog
Published
8 min read

Announcing new features, growing demand for Dynamics 365 and Power Platform 

2019 release wave 2 plan, AI Builder, updated AI capabilities, and a new look for Power BI, PowerApps Portals, and enhancements for Microsoft Flow all coming this year. Today, I had the opportunity to join more than 4,500 members of our community at the Microsoft Business Applications Summit (MBAS) in Atlanta. MBAS is a special

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
3 min read

Azure AI does that? 

Whether you’re just starting off in tech, building, managing, or deploying apps, gathering and analyzing data, or solving global issues —anyone can benefit from using cloud technology. Below we’ve gathered five cool examples of innovative artificial intelligence (AI) to showcase how you can be a catalyst for real change.

Microsoft Azure Blog Microsoft Azure Blog
Published
6 min read

New AI, mixed reality business solutions lead the way for Microsoft Dynamics 365 

Today at Microsoft Business Forward in Paris, France we connected with hundreds of global business leaders to share our vision for Microsoft Business Applications. In addition, I had the privilege to unveil new Dynamics 365 AI and mixed reality applications, and new solutions to help businesses unlock deeper insights from data across their organizations. The

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