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Microsoft AI

Product: Microsoft Dynamics 365

A field employee outside in a hard hat and vest, looking at a tablet in their hand. The image incorporates the Dynamics 365 Field Service icon and the Copilot icon.
Published 
5 min read

Enabling fast, flexible, cost-effective service with Microsoft Copilot in Dynamics 365 Field Service 

Fast, efficient service, it’s what everybody wants. And today’s field service organizations are answering the call by adopting next-generation AI technologies that can help them be more flexible and responsive to customers while also driving revenue, reducing overtime, and ensuring more predictable arrival and completion times.
Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Abstract graphic design incorporating an image of two women talking to each other, one holding a tablet.
Published 
5 min read

New Microsoft Dynamics 365 and Microsoft Copilot innovations for supply chain, sales, and service join the 2024 release wave 1 

Sellers, service agents, and supply chain professionals share a common goal: delivering quality goods and services to customers on time, every time. Today, we’re announcing new experiences for Microsoft Dynamics 365 that help professionals across business functions to collaboratively solve challenges, streamline workflows, and focus on what matters most—key factors for transformative customer experiences.
Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog