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Join us in congratulating this year’s award recipients—and all our partners who continue to deliver innovative solutions and value to our customers.
We stand at an inflection point in the evolution of the cloud marketplace. Based on the feedback we commonly hear from customers: our many buying programs create an opportunity to simplify. To address the cloud market’s unique needs, we launched the new commerce experience in November 2019 with the goal of transforming Microsoft’s commerce model into a simplified, consistent purchasing experience that benefits partners and customers alike. Part of this multi-phase, long-term investment includes transformative changes to the Cloud Solution Provider (CSP) program. The new commerce experience makes it easier to transact licenses and attach and manage your services in CSP. This increased ease of doing business combined with new tooling is saving costs for our partners while accelerating business growth and customer cloud adoption.
Throughout 2022, we’ll continue to evolve CSP through a series of changes as the new commerce experience transformation continues.
As a part of the new commerce experience, we’re transforming partner incentives through the Microsoft Commerce Incentive (MCI) program, which serves as the foundation for all incentives in the new commerce experience. Make sure you’ve accepted the terms for MCI in Partner Center and get up to speed on the incentive and investment offers, and access these key MCI resources.
While we remain focused on rolling out the new commerce seat-based offers in CSP, we’re also finalizing the migration from legacy Azure offers to new commerce Azure offers in CSP (also called Azure Plan). Start taking advantage of the updated experience for Azure with these resources, as the new Azure offers have many tooling and feature enhancements that directly benefit both partners and customers.
Transformation of this magnitude is never easy. We value the time and energy you’ve devoted to evolving your Microsoft practice. This transformation is critical to meet the changing needs of our customers, and we’re continually working to support partners’ adoption of the changes and ensure partners are getting the maximum value from the opportunities new commerce is creating.
The new commerce experience ensures that partners remain competitive in the cloud-first marketplace. New commerce is making it easier to transact and manage licenses through improved offer structures and new tooling. The standardization of offers, policies, and terms enables customers to have the same purchase experience, however they buy.
Partners benefit from operational efficiency and revenue predictability. The new commerce experience provides a durable and scalable business model in CSP.
Flexible purchasing options optimize costs, secure revenue, and fit customer needs. By offering both flexible monthly term offers and long-term commitments, partners can offer customers a subscription that best meets their needs.
Our transformation journey will continue to evolve as we release new offers, enhancements, and features exclusive to the new commerce experience in CSP.
Over time, these enhancements and more will reinforce the new commerce experience’s benefits to partners and customers alike in the CSP program.
As we push toward the July date for renewals to be available only through new commerce in CSP, it’s important that partners begin that work now. Ensuring our customers understand these changes is an important part of the new commerce migration. Please ensure you leverage the customer messaging guidance on MPC to help explain these changes and respond to any customer questions or concerns:
In support of customer migrations to new commerce, we’ve made updates to resources in Partner Center to clarify SKU availability between Legacy CSP and new commerce in CSP. You can access a spreadsheet in the Pricing section of Partner Center to see Legacy and new commerce SKUs in one view by accessing the Cloud Reseller Matrix. The NCE Mapping tab of that spreadsheet is new and shows products that are not yet in NCE as “product not supported” in the column marked Modern ProductID/SKU. Note that most unavailable offers are outside of Commercial (Gov, Edu.) as that remains the focus of the launch. The legacy deprecated tab of that sheet shows which offers will be removed after March 10 from Legacy and not brought into new commerce.
Thank you again for all your efforts in preparing for new commerce. Look for even more changes in the coming months and visit the Partner Community forum for the latest announcements and resources related to the new commerce experience.
Discover what you need to know about the new commerce experience and learn even more about the benefits to partners and customers with these resources:
Key policy, benefits, and milestones—new commerce seat-based offers
Customer messaging documentation for Cloud Solution Provider (CSP) partners
Customer Value: New commerce experience in the CSP program
Coterminosity in CSP new commerce
Migrations to CSP new commerce
More changes are coming in the new commerce experience
Now available: seat-based offers in the new commerce experience
Let’s simplify the changes in the new commerce experience
New opportunities for partner in Cloud Solution Provider
New commerce experience for seat-based offers in Cloud Solution Provider
Changes to Cloud Solution Provider you should know about
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Join us in congratulating this year’s award recipients—and all our partners who continue to deliver innovative solutions and value to our customers.
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