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Microsoft Complete Protection Plan

Microsoft Complete for Business Plus – 2 Year

  • Mechanical Breakdown coverage
  • Advanced Exchange
  • Accidental Damage from Handling
  • Next Business Day replacement
  • Drive (SSD) Retention
Microsoft Protection Plans:
  • Are sold separately
  • Available within 45 days of Surface device purchase
  • Duration of coverage starts on the day of Surface device purchase 
  • Include Pre-paid shipping
  • Include software and hardware telephone support

$199.00

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Why shop at Microsoft Store for your business

Consider us your go-to specialists for Microsoft products and services. Whether you’re a company of three or 300, our product experts can help you find the right Microsoft devices, software, and resources to meet your goals and grow your business.
Learn more

Business product experts here to help

We can answer questions, help you find the right solutions for your business, and save time and IT resources on deployment.
Book an appointment Call us at 866-425-4709

Savings and flexible financing

Maximize your IT budget with flexible payment options, discounts on multiple devices, and more.
Learn about financing options

Coverage and protection plans

Safeguard your investment with accidental damage coverage, next-business-day replacement, SSD data retention, and more.
Learn about protection plans

Free training

Build your skills with a product expert. Get your team to sign up for online training courses or book an appointment for one-on-one learning.
Learn about trainings for business

  • Microsoft Protection Plans must be purchased for the device within 45 days of the original device purchase. 

    For all Protection Plans, please reference the T&Cs for the limit of liability and the applicable exclusions of the Protection Plan.

    This Protection Plan is classified as a service contract per local regulations.

    Advanced Exchange Service is available at no additional charge with the Microsoft’s Limited Hardware Warranty for the following business devices: Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop Go, Surface Laptop Go 2, Surface Go 2, Surface Go 3, Surface Book 3, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro X, Surface Laptop Studio, Surface Pro 9 for Business, and Surface Laptop 5 for Business. Advanced Exchange is only available in supported markets. Restrictions apply. See Surface for Business warranty page for AES terms and conditions and list of supported markets.

    Next Business Day Replacement claims authorization must be fulfilled prior to the applicable cut-off period to benefit from this service. In addition, the Next Day Business Replacement add-on is only valid from Monday through Friday, excluding standard public holidays.

    Drive (SSD) Retention is only available on Microsoft Surface devices in which the SSD is marketed as removable per the Technical Specifications sheet on the Product Description Page. SSD is only removable by skilled technicians following Microsoft’s instructions. Microsoft is not liable for any damage sustained. Further, any resulting damage will not be covered under the Microsoft Limited Hardware warranty or Protection Plans.

  • This information is provided for summary purposes only. Terms and conditions apply; visit our T&Cs to review the Microsoft Complete for Business Plus service contract. Coverage is provided and administered by Northcoast Warranty Services, Inc. except as otherwise specified in the service plan. In FL: coverage is provided by Technology Insurance Company, Inc. (as obligor), 59 Maiden Ln., 43rd Fl., NY, NY 10038, Lic.#03605. In TX: the Protection Plan Administrator Lic.#651. None of the aforementioned parties are affiliated with any manufacturer.

    For protection plan support visit Support for business 

    Warranty and Protection Plan Terms & Conditions
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