Surface Go 2 (Certified Refurbished)
Why buy from Microsoft Store
We offer free 2-3 day shipping, 60-day returns, and one-on-one help with shopping, setup, and training. Plus, if we lower our price on a physical product within 60 days from delivery, contact us and we’ll honor a price adjustment.Learn more about why to buy from Microsoft StoreBook a shopping appointment
All Microsoft Certified Refurbished devices include
A standard 12-month warranty
All accessories and manuals
New packaging
Best in-class support
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Why buy from Microsoft Store
Free 2-3 day shipping
Buy now, pay later. As low as 0% APR.
Microsoft Complete
Free 60-day returns
- Discounts: Supplies limited. Actual savings depends on product availability.
- Returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes ROG Xbox Ally X, ROG Xbox Ally, Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
- Price protection: Microsoft Store Price Adjustment: Valid on purchases of qualifying new or refurbished consumer and commercial physical products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes commercial and refurbished products. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Price Adjustment must be requested within 60 days after the customer receives the product and cannot be completed at time of purchase. Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See Microsoft Store Price Protection for full terms and full list of eligible retailers.
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Trade-In: Available only through the Microsoft Store online in the United States. Offer valid for reimbursements after trade in of a qualifying device (PC, laptop, mobile phone, tablet, or video game console). To be eligible for trade in, (i) you must own the qualifying device, (ii) the device must power on, (iii) the battery must hold a charge (the device must not be required to be plugged in to operate), and (iv) the device must be in fully-functional, working condition and not have broken or missing components, a cracked display or screen, liquid damage, modification(s) or the device warranty seal broken. The device cannot be password protected and must include its original chargers, accessories, and hard drive. Customer must mail in the qualifying trade-in device to be eligible for reimbursement. Devices determined to not meet eligibility criteria may be shipped back to the customer or recycled. Recycled devices are not eligible for cash back. All trade-ins are final. Cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Microsoft reserves the right to modify or discontinue offers at any time.
This offer is operated by Teladvance, LLC and is not sponsored by Microsoft. Any appraised value will be determined at trade in and provided by Teladvance. All trade-ins and reimbursements are subject to Teladvance’s sole discretion and approval.
Scenarios |
Improved speed for everyday tasks, streaming movies, music, and TV shows, shopping, browsing, emails, and homework
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Dimensions |
9.65" x 6.9" x 0.33" (245 mm x 175 mm x 8.3 mm)
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Display |
Screen: 10.5" PixelSense™ Display
Resolution: 1920 x 1280 (220 PPI) resolution Aspect ratio: 3:2 Contrast ratio: 1500:1 Touch: 10 point multi-touch Corning® Gorilla® Glass 3 |
Memory |
4 GB or 8 GB RAM
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Processor |
Intel® Pentium® Gold Processor 4425Y
8th Gen Intel® Core m3 Processor |
Battery life1 |
WiFi: Up to 10 hours of typical device usage
LTE Advanced:3 Up to 10 hours of typical device usage |
Graphics |
Intel® UHD Graphics 615
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Storage4 |
eMMC drive: 64 GB
Solid-state drive (SSD): 128 GB |
Connections |
1 x USB-C®
3.5 mm headphone jack 1 x Surface Connect port Surface Type Cover Port MicroSDXC Card Reader Compatible with Surface Dial* |
Network |
Nano SIM Tray 4G LTE Advanced (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 19, 20, 25, 26, 28, 29, 30, 38, 39, 40, 41, 66) GPS/GLONASS: Standalone and assisted GNSS, accuracy up to 3 meters
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Cameras, video, and audio |
Windows Hello face authentication camera (front-facing)
5.0 MP front-facing camera with 1080p Skype HD video 8.0 MP rear-facing auto-focus camera with 1080p HD video Dual Studio Mics 2W stereo speakers with Dolby® Audio™ |
Software |
Windows 10 Home in S mode2
Microsoft 365 Family one month trial |
Wireless |
WiFi: IEEE 802.11a/b/g/n/ac/ax
Bluetooth Wireless 5.0 technology LTE Advanced3: Qualcomm® Snapdragon™ X16 LTE Modem |
Sensors |
Ambient light sensor
Accelerometer Gyroscope Magnetometer |
Exterior |
Casing: Magnesium
Color: Platinum Physical buttons: Volume, Power |
What’s in the box |
Surface Go 2
Power Supply Quick Start Guide Safety and warranty documents |
Warranty5 |
1-year limited hardware warranty
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Weight |
Wi-Fi: 1.2 lb (544 grams)
LTE Advanced: 1.22 lb (553 grams) |
Security |
Firmware TPM
Enterprise-grade protection with Windows Hello face sign-in |
Best-in-class support from Microsoft Store |
60-day return policy
90 days of free technical phone support 12 months in-store support and technical assistance 1 free training session to transfer data and optimize performance |
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[1] Surface Go 2 battery life
Surface Go 2: Up to 10 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2020 using preproduction software and preproduction configurations of Surface Go 2. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage, and other factors.
Surface Go 2 with 4G Advanced: Up to 10 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2020 using preproduction software and preproduction configurations of Surface Go 2. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage, and other factors.[2] Surface Go 2 for consumers comes with Windows 10 Home in S mode to bring you the powerful Windows features you use most at exceptional value. If you need additional enterprise management and security tools for the workplace, you can switch to Windows 10 Pro or purchase Surface Go 2 for Business. Windows 10 Home in S mode works exclusively with apps from the Microsoft Store within Windows and accessories that are compatible with Windows 10 Home in S mode. A one-way switch out of S mode is available. Learn more at Windows 10 frequently asked questions
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[3] LTE functionality available on selected configurations only. Service availability and performance subject to service provider’s network. Contact your service provider for details, compatibility, pricing, SIM card and activation. See all specs and frequencies at surface.com.
[4] System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface storage options for more details.
[5] Microsoft’s Limited Warranty is in addition to your consumer law rights.
