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Lync Call Quality Methodology poster

Learn about CQM, the Call Quality Methodology for Lync 2013 and 2010 that helps you find and eliminate issues affecting call quality and user experience for Lync implementations that include enterprise voice features.

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  • Version:

    Mar2014

    Date Published:

    3/19/2014

    File Name:

    CQM.zip

    File Size:

    2.1 MB

    Call Quality Methodology is a new troubleshooting and service management framework that can better focus efforts to improve enterprise voice services in Lync. In this article, you can learn more about CQM, the kinds of servers and solutions that are monitored, and what to do with the collected telemetry data.

  • Supported Operating Systems

    Windows 7, Windows 8, Windows Vista, Windows XP

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