Enriched profiles in Microsoft Dynamics 365 Customer Insights help you understand your customers’ brand and interest affinities so that you can provide the hyper-personalized experiences across touchpoints that today’s customers seek.
Dynamics 365 Customer Insights offers a platform to integrate customer data from various sources into one unified view. This unified data presents a perfect starting point for building custom machine learning (ML) models to generate key business metrics.
AI-enabled Dynamics 365 Customer Insights helps unifying data from multiple sources within an organization and generates a single, end-to-end view of the customer. This 360-degree customer view can be used to discover insights to optimize customer engagement and drive personalized customer experiences.
