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Doug Adams articles
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Doug Adams
National Director, Business Applications, US Health and Life Sciences
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Create amazing patient experiences by leveraging the retail playbook
The need to revolutionize the delivery of patient care has never been greater than it is right now. To remain profitable and relevant, healthcare providers have no choice but to rapidly evolve. The urgency to evolve is in large part due to growing populations with increasing needs and a greater expense to care for them.![a man and a woman standing in a room](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2019/05/dynamics-healthcare-1024x683.png)