Todd Bergeson articles

Better outcomes with on time, on budget projects 

On top of daily operations, governments often take on large, complex initiatives to drive change in their communities.

Thinking long term: Anticipating the needs of your citizens 

One of the top concerns governments have today is providing citizens with real-time connectivity, such as mobile optimized 24/7 self-service and agent assisted service.

Do more with less: Empowering your employees 

Developing and sustaining an engaged, productive workforce is a top priority for government organizations.