What issues are your customers facing? What obstacles do customers encounter in their quest for support? How can the process improve to create a delightful customer experience and increase engagement? Forward-thinking customer service organizations explore these questions every day.
Customer Service Insights provides an actionable view into critical performance metrics and emerging trends using industry-leading artificial intelligence. Today, we’re very excited to announce Dynamics 365 Customer Service Insights is now generally available! [msce_cta layout=”image_center” align=”center” linktype=”white” imageurl=”https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2019/04/CTAbackground-e1556303425692.png” linkurl=”https://dynamics.microsoft.
