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Announcing End of Support for Dynamics 365 Project Service Automation 

  • By Rupa Mantravadi, Principal Group Program Manager, Dynamics 365 Project Operations

End of support for Project Service Automation (PSA 3.x)

In April 2022, November 2022 and April 2023 release waves we announced the availability of the first, second and third and final phase of upgrade experiences from Dynamics 365 Project Service Automation to Dynamics 365 Project Operations. With the third and final phase of upgrade experiences, it is now possible to upgrade projects of any size to Project Operations.  Today, we are announcing the deprecation of Dynamics 365 Project Service Automation or PSA 3.x.  

As of March 31st 2025, Microsoft will no longer be supporting the PSA application. Beyond this date, there will not be any feature enhancements, updates, bug fixes or other updates to this application. Any support ticket logged on the PSA application will be closed with instructions to upgrade to Dynamics 365 Project Operations.   

We strongly encourage all customers of PSA application to start planning your upgrade process as soon as possible so you can take advantage of many new Project Operations features such as:  

  • Integration with Project for the Web with many new advanced scheduling features 
  • Project Budgeting and Time-phased forecasting   
  • Date Effective price overrides  
  • Revision and Activation on Quotes    
  • Material usage recording in projects and tasks  
  • Subcontract Management  
  • Advances and Retained-based contracts  
  • Contract not-to-exceed  
  • Task and Progress based billing  
  • Multi-customer contracts  
  • AI and Copilot based experiences.  

Upgrade from Project Service Automation to Project Operations | Microsoft Learn 

Project Service Automation end of life FAQ | Microsoft Learn   

Feature changes from Project Service Automation to Project Operations | Microsoft Learn 

Project Service Automation to Project Operations project scheduling conversion process | Microsoft Learn 

Plan your work in Microsoft Project with the Project Operations add-in | Microsoft Learn 

Learn more about Dynamics 365 Project Operations 

Project Operations was first released in October 2020 as a comprehensive product to manage Projects from inception to close by bringing together the strengths of Dataverse, F&O and Project for the web assets. Want to learn more about Project Operations? Check this link and navigate to our detailed documentation!  

Want to try Project Operations? Click here and sign up for a 30 days trial!  

Thank you 

Rupa Mantravadi 

GPM, D365 Project Operations 

Rupa Mantravadi
Rupa Mantravadi
Principal Group Program Manager, Dynamics 365 Project Operations
Rupa Mantravadi is the Group Product Manager for Microsoft Dynamics 365 Project Operations. Rupa has a robust background in implementing and building multiple ERP products within the Dynamics 365 product portfolio. Her expertise in project management software for the last 15 years has helped deliver impactful results for Project Operations and makes her a valuable asset in the Dynamics 365 community.

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