Today, we are excited to announce that Dynamics 365 Contact Center is generally available, offering a complete but fully-composable solution for contact centers.
Microsoft’s Cognitive Services offer an array of intelligent APIs that allow developers to build new apps, and enhance existing ones, with the power of machine-based AI. These services enable users to interact with applications and tools in a natural and contextual manner. These types of intelligent application interactions have significant applicability in the realm of
The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the May release of Lifecycle Services. NEW FEATURES Microsoft Dynamics AX May 2016 Update is now available Starting today, you can deploy the Microsoft Dynamics AX May 2016 Update from LCS When you select a topology for deployment in the partner
As a partner when you are publishing your solution we ask for: 1. Solution identifier Solution identifier is a unique ID we generate for every solution. We validate your solution identifier for accuracy when you submit a publish request. Make sure you get the solution ID from LCS and use the same in the publishing
While there were more than 100, perhaps more than 1000, top takeaways from the recent 2016 CRM Evolution conference (as well as the Customer Service Experience and SpeechTEK conferences running concurrently...
Today’s customers are accelerating the pace of business and driving change. Smart, connected and savvy, their expectations are higher than ever, and they seek increasingly more sophisticated engagements...
Let’s say you work in a field service management role. (We’d hope, because that’s the ideal audience for this particular blog.) You’ve talked to colleagues, read some of our posts...
Some customers could be interested to know if it is possible to resize a Virtual Machine (VM) once it has been deployed from LCS. Unfortunately, this kind operation is not yet possible from LCS, so the operation must be completed from the Azure Portal.You can use either Azure Portal for this: Classic or New. Since
I am extremely excited to announce that the Spring 2016 Wave of Dynamics CRM is generally available beginning today. Our increasingly connected world is enabling a fundamental transition to a new service...
With arguably one of the most connected, growing and continuously-changing customer bases, higher education is making use of some of the private sector’s most successful customer service strategies...
From time to time we see questions about the compatibility statements and what they mean. The most common question relates to whether they apply to the kernel or the application. A common misconception is that you only need to patch the kernel rather than the application. This is not the case. For example, If the
In AX2012 R3 CU10 two different Total prices (Gross amounts) are calculated in EPOS for the same product with different product dimensions. E.g. Item price with no tax is 33,61+19% Sales tax = price tax included is 39,9959 if we calculate manually, which is 40,00. When the product is selected in EPOS the first time- Gross amount
Attached you will find a description on how to use notes on header and lines when using eInvoice for Denmark. How to use notes on header and lines when using eInvoice for Denmark
