![Security worker in front of computer monitors at work-from-home setup](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/01/1.16-CTA-Correct-298x300.jpg)
Product: Dynamics 365 Field Service
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2024 release wave 1 kicks off with hundreds of AI-powered capabilities for Microsoft Dynamics 365 and Microsoft Power Platform
We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.![Enterprise office colleagues collaborating in open work space.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/03/CLO22_TechOffice_058-300x200.jpg)
Optimize Service Delivery with improved booking capabilities in Dynamics 365 Field Service
Dynamics 365 Field Service has introduced two new capabilities in Dynamics 365 Field Service to make this easier. Complete Work Order by Status, allows field service organizations to use a booking status to indicate if further work is required to complete a work order.![Photo of a business woman and man in separate glass elevators.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/CLO17_formalOffice_012-300x200.jpg)
Building digital trust in Microsoft Copilot for Dynamics 365 and Power Platform
At Microsoft, trust is the foundation of everything we do. As more organizations adopt Copilot in Dynamics 365 and Power Platform, we are committed to helping everyone use AI responsibly.![A woman inking a Microsoft Word document displayed on an HP Elite Dragonfly in tablet mode at her kitchen table. Remote Working collection. Keywords: remote work, remote working, work from home, working at home, home office](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/03/WIN20_PRO_RemoteWorking_004-1-300x225.webp)
Capture customer signatures with the new Signature control in Dynamics 365 Field Service Mobile
Dynamics 365 Field Service released a new and improved signature control to capture customer signatures on mobile devices.![graphical user interface, application, email](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/03/New-work-order-Form-300x186.jpg)
Introducing the new Work Order Experience in Dynamics 365 Field Service
The new work order experience in Dynamics 365 Field Service, introduced in the 2023 release wave 2, offers a refreshed user interface that revolutionizes work order creation, management, and scheduling.![](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/02/MSFT_DYNAMICS_JAN31_Blog_313847_20240130_FINAL_1260-300x169.jpg)
Forrester study finds 346% ROI when modernizing service operations with Dynamics 365 Field ServiceÂ
According to our Forrester Consulting study, software that helps organizations improve field service delivery can improve financial performance in two ways: by helping improve customer retention and expansion by exceeding service expectations, and by increasing productivity.![Abstract graphic design incorporating a photograph of two coworkers talking in a studio.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/01/MSFT_Blog_D365_Jan_22_-Template_20240122_V1_1260-300x169.jpg)
2024 release wave 1 plans for Microsoft Dynamics 365 and Power Platform now available
On January 25, 2024, we published the 2024 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between April 2024 and September 2024. This first release wave of the year offers hundreds of new features and improvements.![Colorful graphic design including a photo of a field service employee.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/01/MSFT_Dynamics365_Jan_10_Blog_240110_Final_1260-300x169.webp)
Microsoft named as a worldwide Leader in four IDC MarketScapes for Field Service Management & Service Life-Cycle
Across all industries and around the world, field service leaders face any number of challenges in areas including digitalization and modernization of traditionally paper-based processes, rising customer expectations, and employee training and retention.![Photo of a man wearing an orange vest in a warehouse who is doing inventory on his mobile phone.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/02/M365CO20_BusinessVoice_008-300x200.jpg)
What’s new in Dynamics 365 Field Service Mobile app in 2023 Wave 2Â
What’s new in Dynamics 365 Field Service Mobile app in 2023 Wave 2. Discover the latest updates and enhancements to the Field Service Mobile app that will help you deliver better service experiences to your customers.![a person standing in front of a tree](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/12/CLO22_InTransit_002-300x200.jpg)
Experience the power of Copilot in Dynamics 365 Field Service in the mobile application
Field Service mobile is a powerful application that helps frontline workers manage their tasks, access information, and communicate updates with the back office.![Colorful abstract design](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/11/D365_Blog_Abstract-05-300x169.jpg)