![Field engineer viewing data on a laptop after inspecting turbines on a wind farm. Keywords: Dynamics 365; operations; green energy; outside; outdoors; on the go; remote assist; training; man; wearing hard hat and safety gear](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/05/CLO22_GreenEnergyFarm_046-300x200.webp)
Product: Dynamics 365 Remote Assist
![Field engineer viewing data on a laptop after inspecting turbines on a wind farm. Keywords: Dynamics 365; operations; green energy; outside; outdoors; on the go; remote assist; training; man; wearing hard hat and safety gear](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/05/CLO22_GreenEnergyFarm_046-300x200.webp)
![A remote field engineer using remote assist on a tablet. Keywords: One person; on the go; woman; female; operations; Dynamics 365](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/04/CLO22_Factory_005-300x200.webp)
2022 release wave 1 brings true mobility to field service management
The pandemic has greatly influenced the way we work. For many of us, the option to work from home was a relatively smooth transition. Video calls, instant messaging, and other digital tools filled the colleague collaboration gap—replacing in-person meetings and chats around the water cooler.![A textile manufacturing factory worker using remote assist on Hololens2 on the warehouse floor. Keywords: One person; on the go; woman; female; operations; training; Dynamics 365; machinery; asset maintenance](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/03/CLO22_Factory_025-1-300x200.webp)
Manufacturers are mitigating disruptions with HoloLens 2 and Dynamics 365 mixed reality solutions
The challenges of the past few years have highlighted that no business is immune to sudden changes. Embracing mixed reality as a strategic initiative is key to ensuring business continuity and solidifying future stability and resiliency.![Manufacturing, Field Worker; Engineer holding tablet. Windows brand photography, featuring Panasonic ToughPad.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/02/WIN13_Matt_PanasonicToughPad_03-300x200.webp)
6 field service trends to watch in 2022
The global field service market is continuing to grow at a quickening pace. In 2016, the field service market size was estimated to be $1.78 billion USD, and now that number is predicted to hit $4.45 billion by the end of 2022—an estimated compound annual growth rate (CAGR) of 16.5 percent.![A remote field engineer completing a security assessment on a tablet.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/02/CLO22_Warehouse_001-300x200.webp)
Microsoft is named a Leader for Field Service Management
The past year has cultivated many personal and professional changes. No person or industry has been untouched. Even field service has embraced seismic changes as a result of the ongoing global pandemic. For many field service organizations, being dispatched to the customer’s location to diagnose and resolve an issue became more complex than ever before.![Manufacturing, Field Worker; Engineer holding tablet. Windows brand photography, featuring Panasonic ToughPad.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/07/WIN13_Matt_PanasonicToughPad_03-300x200.webp)
Transforming service operations with Connected Field Service
You have probably heard of Connected Field Service as a buzzword these days, but some of you may still wonder what it actually entails. Field service management (or FSM) typically refers to the management of a company’s resources employed at or en route to the client’s location.![Man using Dynamics 365 Guides to assemble a generator. Lifestyle photography. Contextual imagery.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/06/Untitled-300x200.webp)
Accelerate time to market with Dynamics 365 Remote Assist for HoloLens 2
In today’s fast-evolving global economy, organizations are increasingly pressed to find ways to accelerate their time to market and unlock value to achieve a significant return of investment (ROI) on their technological investments.![Team collaboration](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/06/CLO22_HybridWork_063-300x200.webp)
Driving empathetic, connected service experiences with Dynamics 365
The ongoing global pandemic has permanently changed our lives—from how we interact, where we work, and how we work. If there’s one major takeaway we’ve learned from the continuously evolving macroeconomic climate, it’s that efficient, reliable, and timely service delivery has become more critical than ever.![a man looking at the camera](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/05/CLO22_HybridWork_016-300x200.jpg)
Mixed reality meets lean management: how Dynamics 365 Remote Assist streamlines Microsoft datacenter operations
Did you know that mixed reality business applications like Microsoft Dynamics 365 Remote Assist on HoloLens 2 can help reduce waste from a lean management perspective?![Mature businesswoman sitting at cafe looking at her cell phone while working on laptop computer.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/04/MSC21_Getty_remoteWorkplace_1129377185-300x200.jpg)
Transforming manufacturing operations with Dynamics 365 Remote Assist
Planning on attending the upcoming Hannover Messe Digital Edition? If so, come discover how mixed reality business applications like Microsoft Dynamics 365 Remote Assist are helping transform organizations like Schaeffler. The Hannover Messe industry (HMI) conference covers all core themes of the industrial value-adding chain—from individual components to the complete smart factory.![Two adults in masks collaborating on a PowerPoint presentation in an office while using a Microsoft Surface Hub 2S 50” device during a Teams video call.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/02/SUR21_Hub2S_Contextual_1817_RGB-300x200.webp)
Dynamics 365 and Microsoft Teams: extend collaboration across teams
Think about the time spent between the moment you open an email or chat, find, and reply with the requested information, and then get back into the flow of your work. Add up those minutes-long interruptions, and you begin to realize why we often can’t finish everything on our to-do lists.![Customer using secure multi-factor authentication on a mobile phone and a tablet while working remote from a café.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2020/10/CLO22_Cafe_007-300x200.jpg)