Viva Topics | 9A: Switch classification decisions and G2

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Viva Topics supports efficient correction (Guideline 9) by enabling users to switch classification decisions (Pattern 9A). Users can remove topics the AI classified as being associated with them. By asking “Did we get it right?” Viva Topics also makes clear how well the system can do what it can do and helps users understand that the AI system may make mistakes (Guideline 2).

Two topic cards are shown, for two different topics. Above them, the text: "We've listed you on this topics. Did we get it right?" Below them: "Do you want to be listed on this topic? Yes. No, remove me."
Examples captured October 2022. Contributed by the Viva Topics team