Guideline 8: Support efficient dismissal

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8When Wrong

Support efficient dismissal

Make it easy to dismiss or ignore undesired AI system services.

Make it easy to dismiss or ignore undesired AI system services.

AI systems will make mistakes. To ensure people can recover if the AI system activates when not needed or expected, make it easy for the user to dismiss or ignore its services. For example, for an AI-powered voice assistant, make it easy for the user to dismiss the assistant in case it mistakenly triggers or acts in inappropriate situations.