![Businessperson talks on mobile phone with representative.](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2023/10/FSI-featured-300x200.jpg)
Dennis Vanderlip articles
![Dennis headshot](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2018/06/Dennis-Bio-Pic-2018-300x300.png)
Dennis Vanderlip
Director, Industry Solutions, Worldwide Insurance
![Businessperson talks on mobile phone with representative.](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2023/10/FSI-featured-300x200.jpg)
![](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2017/07/bots-960-300-300x94.jpg)
Bringing bots to insurance
At Microsoft, we believe that the future of customer experience management lies in a cloudfirst approach and involves four distinct layers…![](https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2016/02/WorldwideStandard-300x209.jpg)