Kenya McKenzie-Jones articles

Kenya McKenzie-Jones

Senior Industry Advisor, Worldwide Public Sector, Microsoft

Kenya McKenzie is a digital strategist with Microsoft’s Worldwide Public Sector organization. Based in the UK, she partners with government leaders across the globe to shape digital transformation strategies that improve the delivery of social services and benefits programs, and promote better outcomes for all.

A man sits at a desk and leans over a laptop while looking through papers.

Published July 15, 2024

6 min read

How Microsoft and AI work to reduce government benefit fraud and error

Governments are increasingly challenged to protect benefits programs from fraud, abuse, and waste. Here’s how generative AI and Microsoft are helping agencies respond in ways that can mitigate loss and help improve trust in government.

Home help helping the elderly woman with medication

Published June 21, 2022

3 min read

3 ways technology can better enable connected care

COVID-19 has transformed healthcare and social services. Now, healthcare professionals are seeking to better utilize limited resources and manage care backlogs. They are also looking to work in multi-disciplinary teams, breaking down siloes to better coordinate care.