Naveen Dhar articles

Naveen Dhar

Director, Insurance Digital Strategy, Worldwide Financial Services

With more than 20 years of experience in insurance and technology, Naveen Dhar is a leader in helping insurers employ AI and cloud computing to transform customer experience, claims and underwriting. As head of the Microsoft Insurance community globally, he provides strategic guidance and thought leadership to insurers worldwide.

Two entrepreneurs relax in a casual office and discuss strategy.

Published May 1, 2024

5 min read

How Microsoft Copilot for Microsoft 365 is redefining insurance, one role at a time

On the one hand, insurers operate in a world of exacting processes, strict compliance, and regulatory considerations. On the other hand, competitiveness demands greater efficiencies, faster speed to market, and improved customer service. Copilot for Microsoft 365 addresses both dimensions.

Businessperson talks on mobile phone with representative.

Published October 23, 2023

5 min read

Insurance in the era of generative AI: Use cases that transform the industry

Innovative insurers are moving quickly to use the power of generative AI, and in this post, we’d like to share a few of the most important classes of use cases that our insurance customers are excited about today.

a person sitting at a table in front of a window

Published July 24, 2020

4 min read

Top 10 digital strategies and technology trends for insurance executives

The insurance industry is facing a fast-changing landscape. As the world deals with COVID-19, insurers are seeing changing customer and employee expectations. This is in addition to the “cost-conscious” customer, who changes from one insurer to another. Now more than ever, insurance leaders are seeking digital transformation and innovation while reducing costs of operations.