The future of transportation convenience starts now
How can city transportation departments keep up with their customers’ expectations and rapidly evolving technology in the face of aging IT systems? And how can they do so while increasing efficiency and keeping costs down?
Miami-Dade County’s Department of Transportation and Public Works (DTPW) found its answer with the help of our Microsoft CityNext partner Cubic Transportation Systems.
Taking advantage of the flexibility of the Cubic platform and Microsoft Azure cloud, DTPW is modernizing its EASY Card revenue management system and outsourcing its back-office operations. It will enhance its existing system with the latest, state-of-the-art payment, security, and mobile technologies at a fraction of what it would have cost to purchase a new system. And it will be able to focus more on furthering its mission to create well-synchronized mobility services for its community by moving back-office computing to the Azure cloud platform.
Modernization = more customer convenience
DTPW is using its technology refresh to fuel new and convenient payment options for its regular commuters, occasional riders, and tourists alike.
For example, riders will be able to pay with the contactless bankcards already in their wallets, as well as Near Field communications (NFC)-enabled mobile devices. Mobile payments also will be supported through mobile wallets, such as ApplePay, AndroidPay, and Masterpass. And emerging wearables, such as the AppleWatch and Samsung Gear, will be accepted. Plus, riders will be able to use a new mobile app to do things like check their EASY Card balance and load fare products onto it.
What’s more, DTPW will be able to take advantage of ever-more new technologies and payment options as they become available with the scalability of the Cubic platform leveraging Microsoft’s Azure Cloud. In other words, it will have the agility to continually keep pace with its citizens and visitors’ expectations and provide them with a modern, convenient travel experience.
Global innovation and an industry first
I’ve been impressed with the user-centric solutions Cubic is bringing to cities around the globe to help them accelerate innovation. In addition to Miami-Dade County, Chicago and London are using open and account-based payment transit systems developed by Cubic to be at the forefront of digital transformation. The award-winning Ventra Mobile App in Chicago even serves as an industry first for fully integrating transit services—it allows riders to purchase and manage fares across three regional transit systems—according to Cubic.
Public-private partnerships plus flexible technology solutions. It’s a combination that can propel cities of all sizes into the future of transportation convenience. Explore Microsoft CityNext to learn more.
