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Published
5 min read

Microsoft Latin America Streamlines Sales Tracking with Dynamic Dashboard Solution 

The Latin America marketing team for Microsoft Office implemented a dynamic dashboard solution to visualize sales performance from a variety of perspectives. Built on Microsoft Visio Professional 2013, the solution combines data from multiple sources and publishes visualizations of it through Microsoft SharePoint Server 2013.

Published
2 min read

Enabling a continuous and seamless auto buying experience 

I was fortunate to be invited by one of our customers to discuss what it means to enable great auto buying experiences while walking around – and climbing over – the new structure for a brand new auto dealership property being constructed here in Seattle.

Published
2 min read

Learning from the leaders: How manufacturers are using IoT to reimagine connected services and customer experiences 

Learning from our manufacturing customers is one of the highlights of my work here at Microsoft. They are on the front lines, taking the latest insights, ideas, and technology and creating amazing solutions that drive customer value. Recently we shared two such customer stories on an interactive webcast where we discussed how the power of Microsoft Azure and the Internet of Things (IoT) are advancing manufacturing businesses.

Published
2 min read

Connected product innovation: The answer to modernizing product design and development 

Designing for customers’ needs has always been a priority for product-driven enterprises, but it’s much easier said than done, and especially so in today’s digitally-connected world. Customers have more information, more options, and evolving behaviors about what they buy—and how. Consumers expect innovative solutions rather than just clever or well-designed products.

Published
2 min read

How automakers can compete on customer experience 

We all know that competition in the automotive industry is fierce. By our research, around two-thirds of car buying activities is happening online before anyone puts a foot inside a dealership showroom.