Microsoft Dynamics: Empowering Retailers to Engage with their Customers
Retailers need to ask whether or not these latest marketing innovations are addressing what they really need.
Microsoft Industry Blogs: Retail
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Delivering your supply chain copilot: Prioritizing areas of ROI
As the world becomes increasingly complex, leading organizations are gravitating towards technology to accelerate supply chain optimization with greater speed and precision to shift the paradigm from a reactive mode of operating to one that is proactively getting ahead.
Windows helps retailers to transform the customer shopping experience
Learn how several global retail brands are improving engagement with their customers to help grow sales, increase customer satisfaction and bring more efficiency to their business processes.
2015: The year of on-demand, personalized shopping
At Microsoft, we believe this will be the year when modern shopping experiences come to life. Where retailers create instant, personalized experiences for shoppers on their smartphone, online and in stores.
Creating connections with IOT
Over the past 12 months, the internet of things (IoT) has taken center stage for businesses in every industry, and retail is no exception. Retailers are starting with their own things – their existing data, devices and services – and transforming everything from the supply chain through to the customer experience. And by doing so, they’re opening up new revenue streams and realizing greater business impact.
Mobile + In-Store Experience: Better Together
A seamless customer experience is crucial in retail. Today, retail stores are full of diverse technologies waiting for consumers to access them.
A universe of opportunities
Speak provides its readers with a quarterly digest of features, commentary and case studies focusing on the role of Microsoft technology in the retail, hospitality and consumer industries.
Transforming the Hotel Intranet
According to Accor’s Marc Champsaur, the world is changing very quickly – and so is the hospitality industry. To keep up, he says, the hotel group needs to be more agile, and enable its employees to be the same. Mobility is a cornerstone in transforming the business, and one priority is to easily allow employees to use solutions and apps, wherever they are in the world and on any device.
A new way of working
Dixons Retail is one of Europe’s largest specialist electrical retailing and services companies. Its brands include Currys and PC World in the UK and Ireland, as well as many others across Europe.
New use cases for device and mobile retail: Preparing for the next wave
s the mobility and device revolution motivating or debilitating retailers in their quest to win consumer mindshare and walletshare? 2014 EKN analysis (n=131 retailers) reveals that on an average less than a third of retailers use some form of mobility and inter-operable devices that support sales, service and operations today.