![Successful and modern young Asian businesswoman carrying smartphone and laptop, commuting to work in central business district against contemporary corporate buildings in the city. Female leadership. Business on the go](https://www.microsoft.com/en-us/industry/microsoft-in-business/wp-content/uploads/sites/28/2024/06/MSC24-ASEAN-mobile-Getty-1400739345-rgb-300x200.jpg)
Tag: Copilot
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![Successful and modern young Asian businesswoman carrying smartphone and laptop, commuting to work in central business district against contemporary corporate buildings in the city. Female leadership. Business on the go](https://www.microsoft.com/en-us/industry/microsoft-in-business/wp-content/uploads/sites/28/2024/06/MSC24-ASEAN-mobile-Getty-1400739345-rgb-300x200.jpg)
![A store Associate shows a customer product offerings using a Surface Pro and D365 Supply Chain Management.](https://www.microsoft.com/en-us/industry/microsoft-in-business/wp-content/uploads/sites/28/2024/05/SUR23_COMMR_Pro9_Contextual_026-300x200.jpg)
Empowering frontline retail workers with AI tools
Frontline workers are the heart and the face of retail businesses, interacting with customers, seeing products in action, and embodying their brand daily.![An mature black entrepreneur holding a notebook sits in an armchair against a brick wall in a cafe.](https://www.microsoft.com/en-us/industry/microsoft-in-business/wp-content/uploads/sites/28/2024/04/MSC24-Canada-portrait-Getty-1189987213-rgb-300x200.jpg)
Unpacking AI governance to shape digital transformation
As AI reshapes the modern workplace, business leaders and decision-makers are eager to unlock the full potential of this new technology safely and effectively.![Smiling Chinese man working on laptop at home](https://www.microsoft.com/en-us/industry/microsoft-in-business/wp-content/uploads/sites/28/2024/04/MSC24-China-remote-work-Getty-1125619170-rgb-300x200.jpg)
Setting new standards of customer service in the era of AI
Customer service teams are the superheroes of businesses. They handle a myriad of clients and tools to ensure top-notch customer experiences.![Businesswomen talking in meeting](https://www.microsoft.com/en-us/industry/microsoft-in-business/wp-content/uploads/sites/28/2024/04/MSC24-Canada-meeting-Getty-642320181-rgb-300x200.jpg)
Elevating customer insights with generative AI
The era of AI is here, and there is a lot of discussion about the potential of AI to reimagine customer and marketing insights.![A recruiter interviews a job applicant in an open office space.](https://www.microsoft.com/en-us/industry/microsoft-in-business/wp-content/uploads/sites/28/2024/04/MSC24-Canada-meeting-Getty-1430204511-rgb-300x200.jpg)
Embracing AI to revitalize sales and catalyze growth
Groundbreaking AI-powered solutions are revolutionizing the way sellers operate, unleashing productivity and supercharging customer engagement.![A woman stands in front of a presentation, speaking to colleagues](https://www.microsoft.com/en-us/industry/microsoft-in-business/wp-content/uploads/sites/28/2024/01/CoPilotHeroBlog1_1200x630-300x158.webp)