MOC On-Demand transition

Updated 6/27/2019

The following Microsoft Official Course On-Demand (MOC On-Demand) program changes are being implemented to provide an improved and simplified learner experience for self-paced online course offerings. Key dates are outlined in the following table.

ChangeDate of change
180-day access course version: last day to order on Courseware Marketplace (CWMP)June 28, 2019
90-day access course version: last day to order on CWMPDecember 30, 2019
Final student use expiration date for all coursesSeptember 30, 2020

Note: License key activations are available for up to six months after MOC On-Demand purchase from Courseware Marketplace.



FAQs

  • Q. Why is the MOC On-Demand course offering being retired?

    A. Last September at Ignite, we announced an evolved approach to the Microsoft professional certification and training. This approach included the launch of our digital skilling platform, Microsoft Learn, and new role-based certifications. Our approach shifted from technology-centric to job role–centric, focused on developing the skills you need to advance in an accelerated—and increasingly competitive—cloud-based world.

    We’ve received great feedback that helped make our certifications and training as relevant as possible. We continue to engage with customers and partners to understand the market needs. Part of this approach is also to simplify the training journey and to consolidate our training offerings and learning platforms.

  • Q. What is MOC On-Demand?

    A. Microsoft Official Courses On-Demand (MOC On-Demand) is a self-paced online offering sold through the Learning Partner channel. It blends video, text, hands-on labs, and knowledge checks to help build Microsoft technology skills. Students can consume individually, at their own pace, or as part of a blended learning experience with the equivalent MOC instructor-led training (ILT) course in a classroom. MOC On-Demand offerings of 90-day and 180-day durations have been available for Learning Partners to purchase through Courseware Marketplace. After the course is activated, the learner has either 90 days or 180 days to complete it, depending on which duration they have purchased.

  • Q. What is happening to MOC On-Demand course offerings?

    A. MOC On-Demand courses will no longer be orderable through Courseware Marketplace after the following dates:

    • The 180-day course offerings: June 28, 2019
    • The 90-day course offerings: December 30, 2019

    There is no change to any courses purchased prior to these dates. This means that any course and associated hosted labs purchased prior to these dates will continue to be supported through their license key activation and student use period. The final student use expiration date for all courses that are not already retired will be September 30, 2020.

  • Q. Will there be a replacement for MOC On-Demand?

    A. Although not a direct replacement, Microsoft Learn will serve as the platform for self-paced, online content offerings moving forward.

  • Q. What is the timeline for the MOC On-Demand retirement?

    A. MOC On-Demand courses will no longer be orderable through Courseware Marketplace after the following dates:

    • The 180-day course offerings: June 28, 2019
    • The 90-day course offerings: December 30, 2019

    There is no change to any courses purchased prior to these dates. MOC On-Demand courses and associated hosted labs purchased prior to these dates will continue to be supported through their activation period of six months and student use time period of either 90 days or 180 days.

  • Q. We’ve deployed MOC On-Demand content to our students. How long will they be able to access it?

    A. There is no change to MOC On-Demand student use expiration dates after activation of the license key. It is still 90 days or 180 days after activation of the license code, depending on which version was purchased. There is also no change to the activation window of the license key. The license key is still valid for six months after purchase.

  • Q. Will my purchased MOC On-Demand count toward my renewals via key performance indicators (KPIs)?

    A. Yes, a purchased MOC On-Demand will continue to be displayed in your KPIs until it rolls off after 12 completed months of purchases.

  • Q. Will my eligible purchased MOC On-Demand count toward the thresholds in the FY20H1 Incentive Program?

    A. Yes, MOC On-Demand will be eligible for the FY20H1 Incentive Program.

  • Q. Do you have a full list of the MOC On-Demand courses that will be retiring?

    A. All MOC-On Demand courses will be retiring. They will no longer be orderable through Courseware Marketplace after the following dates:

    • The 180-day course offerings: June 28, 2019
    • The 90-day course offerings: December 30, 2019

  • Q. Will packaged sets of digital MOC and MOC On-Demand be retiring at the same time?

    A. Yes, they will be retiring at the same time. Packaged sets of digital MOC and MOC On-Demand courses will no longer be orderable through Courseware Marketplace after the following dates:

    • The 180-day packaged set offerings: June 28, 2019
    • The 90-day packaged set offerings: December 30, 2019

  • Q. Can a user earn a certificate of completion if they don’t finish the MOC On-Demand course by the time it retires?

    A. No. To earn a certificate of completion, the user needs to complete the MOC On-Demand course within the timeframe of course access (90 days or 180 days), regardless of when the course is no longer orderable on Courseware Marketplace.

  • Q. What happens to localized MOC On-Demand courses?

    A. All localized MOC On-Demand courses will no longer be orderable through Courseware Marketplace after the following dates:

    • The 180-day course offerings: June 28, 2019
    • The 90-day course offerings: December 30, 2019

  • Q. I recently purchased MOC On-Demand courseware through Courseware Marketplace. Can I return it?

    A. No, you cannot return recently purchased MOC On-Demand courseware. This announcement is being made more than a year in advance of when MOC On-Demand courses will no longer be supported, and no refunds will be extended.

  • Q. I recently purchased MOC On-Demand courseware through Courseware Marketplace. How long will I be able to redeem it?

    A. For all MOC On-Demand courses, you have 180 days (six months) to redeem the course license key and either 90 days or 180 days to complete the course, depending on which version you purchased.

  • Q. Will I have a point of contact during the MOC On-Demand retirement process?

    A. Your Regional Service Center (RSC) will serve as your point of contact during the MOC On-Demand retirement process.

  • Q. Can I still access the MOC On-Demand bookshelf, progress reports, and any course completion certificates?

    A. Access to the MOC On-Demand bookshelf, progress reports, and any course completion certificates will continue until September 30, 2020.

  • Q. Will I be able to come back and access my previously earned certificates of completion after the MOC On-Demand has retired?

    A. You will still be able to access progress reports and previously earned certificates of completion even after the courses are no longer orderable from Courseware Marketplace and until the final student use expiration date for the course (September 30, 2020) has been reached.

    After a course has reached its final student use expiration date, it will be removed from Skillpipe, and access to previously earned courses completion certificates, progress reports, or the bookshelf will not be possible.

    Please print your progress reports and certificates prior to the final course expiration date, so you have copies of them in your records. Microsoft will not keep historical progress reports or certificate records after September 30, 2020.

  • Q. What is the plan for MOC On-Demand course updates moving forward?

    A. Generally, we are not planning course version updates for MOC On-Demand courses moving forward. There may be one or two exceptions to this. Please check the Courseware Title Plan for any communications about potential exceptions. We will continue to monitor courses in market for technical accuracy and quality, and we will update any course refreshes, as needed, until the final student use expiration date for the course (September 30, 2020) has been reached.

  • Q. Will there be a new support process due to this change?

    A. The current support model for content will remain in effect, for now. If the model changes or is updated, you will be advised in advance. As a reminder, please contact your Regional Service Center (RSC) for any support issues.

  • Q. What will happen to the Microsoft Certified Trainer (MCT) access benefit?

    A. MCTs will continue to have access until the final student use expiration date for all courses (September 30, 2020) has been reached.

End of FAQs