In which countries is the Microsoft Customer Agreement currently available?

The Microsoft Customer Agreement is available through partners in the Cloud Solution Provider (CSP) program around the world. You can find a CSP partner here . You can purchase cloud services through the Microsoft Customer Agreement directly via the Microsoft web site in some regions. A list of countries where this is available is on the Microsoft documentation site . The Microsoft Customer Agreement is also available through your Microsoft seller in Argentina, Australia, Austria, Belgium, Canada, Chile, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, Puerto Rico, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States, and Uruguay. The following countries also allow a Microsoft Customer Agreement through a Microsoft seller with Microsoft special approval: Albania, Angola, Azerbaijan, Bahrain, Bangladesh, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Ghana, Guatemala, Honduras, Hong Kong SAR, Hungary, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kenya, Korea, Kuwait, Latvia, Lebanon, Malaysia, Malta, Mauritius, Mexico, Morocco, Myanmar, Nepal, New Zealand, Nicaragua, Nigeria, Pakistan, Panama, Paraguay, Peru, Philippines (the), Poland, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Sri Lanka, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, Venezuela, Vietnam, Zambia, and Zimbabwe.

How will I receive the new Microsoft Customer Agreement?

You’ll receive the Microsoft Customer Agreement from your Microsoft representative or your Microsoft partner. You can view the terms during the transaction checkout process or see a general agreement on this page .

Which products are available through the Microsoft Customer Agreement?

All Microsoft cloud products and services—including Azure, Dynamics 365, and Microsoft 365—are available through the Microsoft Customer Agreement. Once you accept the Microsoft Customer Agreement, you can transition your cloud services right away—without any service interruption. For Azure, you can take advantage of invoice and cost management capabilities to help you understand and optimize your Azure costs, all in the same portal where you manage your Azure services.

Under the Microsoft Customer Agreement, who will I get my invoice from?

With the Microsoft Customer Agreement, if you’re buying directly from your Microsoft sales representative, you'll receive your invoices from Microsoft. If you’re purchasing through a partner under the Microsoft Customer Agreement, you’ll receive your invoice from the partner.

Where can I review the Microsoft Customer Agreement?

You can review the Microsoft Customer Agreement here .

Microsoft Customer Agreement

Designed for simplicity, the Microsoft Customer Agreement (MCA) has no purchase minimums and tailored billing plans. Enjoy greater flexibility in how and where you buy, along with a streamlined purchasing experience and enhanced invoice management aligned with your budget and organizational needs.

Learn more

WHY CHOOSE MCA

Why choose the Microsoft Customer Agreement?

The Microsoft Customer Agreement is built for cloud services and is unlike a traditional licensing agreement in several ways:

It's simple

The agreement is a simple, short document that’s accepted and stored online.

It's flexible

Instead of a complex agreement, the MCA gives you the flexibility to buy new products and services as your needs change.

It doesn't expire

Traditional volume licensing agreements—such as the Enterprise Agreement—typically expire in three years. The MCA never expires.

Learn about the benefits >

GETTING STARTED

Getting started with the Microsoft Customer Agreement

Whether you are a new or renewing customer working with a Microsoft sales representative, here’s how to get started with the Microsoft Customer Agreement. Explore the steps to begin using cloud products under your new agreement and find key information about billing, cost management, and other topics relevant to your new agreement.

New Azure customers Renewing Azure customers

New Azure customers

Renewing Azure customers

Billing

Moving from the Enterprise Agreement >

Enterprise Agreement Transition FAQ >

Moving from the Microsoft Online Subscription Agreement >

MOSA Transition Guide >

Invoices

Understand your invoice>

Invoice tutorial >

Manage access

Manage billing access >

Understand admin roles >

MCA documentation >

HOW TO BUY AND MANAGE

Video tutorials

Azure portal Microsoft 365 admin center

Azure portal

These how to videos will walk through several Microsoft Customer Agreement experiences within the Azure portal.

Find a copy of your Microsoft Customer Agreement

This video guides you to the area within the Azure portal where you can view your Microsoft Customer Agreement.

Watch video

Organize your billing account

This video teaches you how to add and rename billing profiles and invoice sections, add purchase order numbers, and toggle the ability to receive email notifications for your invoices.

Watch video

Manage access

This video explains the roles available under your Microsoft Customer Agreement and how to set access permissions at the billing account, billing profile, and invoice section level.

Watch video

Create an Azure subscription

This video walks you through creating an Azure subscription and shows you the options available as you set up the subscription.

Watch video

Optimize your workloads and reduce costs

This video walks through Advisor recommendations, provides information on Reserved Instances and Savings Plans, and shows how to create budgets and budget alerts.

Watch video

Find and read your invoices

This video navigates you through the Azure portal to find your invoices and explains the different sections available on a downloaded invoice.

Watch video

Microsoft 365 admin center

These how-to videos will walk through several Microsoft Customer Agreement experiences within the Microsoft 365 admin center.

Manage your subscriptions and organize your account

This video explains your Microsoft Customer Agreement billing account and guides you on how to purchase, remove, assign, and cancel subscriptions in the Microsoft 365 admin center.

Watch video

Find a copy of your Microsoft Customer Agreement

This video guides you to the area within the Microsoft 365 admin center where you can view your Microsoft Customer Agreement.

Watch video