New Jira app for Microsoft Teams brings agile workflows together

Nicole Herskowitz, Corporate Vice President, Productivity and Collaboration Copilot

March 22, 2022

Now with over 270 million monthly active users, Microsoft Teams is the ubiquitous collaboration platform that brings together everything you need to communicate, collaborate, and stay in the flow of work in one place. Partners like Atlassian are building new experiences in Teams to help customers reduce context-switching and bring relevant data, workflows, and intelligence directly into Teams. Monthly usage of third-party apps and custom-built solutions on Microsoft Teams has grown 10 times in the last two years.

Collaborative apps in Teams

Collaborative apps can be embedded directly into Teams, integrating relevant experiences—from chats to meetings—to make it seamless for users to interact with.

“Creating deep integrations between our products and Teams is the key to keeping dynamic teams aligned and building with momentum. The new Jira and Teams integration really pushes the boundaries of a traditional integration, allowing you to collaborate and complete end-to-end workflows in Jira from the canvas of Teams.”—Steve Goldsmith, Head of Product at Atlassian.

Atlassian has several Teams apps on market today, including Trello, Confluence, and Halp. This latest release is purpose-built to create personalized workflows, enable cross-team visibility, and hone focus in new ways. It is a great example of a collaborative app with multiple-touch points across several areas of Teams: meetings, chat, calling, and collaboration. The Jira app for Teams is more than a display layer from another application, it delivers the right information right in the flow of work.

For instance, you can receive and customize your Jira notifications in Teams. With the convenient Jira tab in the personal view, you can see issues assigned to you—no context switching is necessary. Our joint customers have shared that this is a game-changer—they can now use Teams as their productivity browser and stay focused on tasks at hand.

Start, pivot, and finish in Teams

In today’s style of work, a meeting or chat message can have major consequences if it’s not clear who is following up after a meeting or the action needed after a message in a group chat. Tools like Jira can’t be a source of truth if it’s out of synch with the latest team conversations.

This is exactly why the new Jira app has built-in functionality to turn Teams chats into a comment on a Jira issue—or even a new Jira issue altogether. For those unplanned tasks or assignments that come up in meetings, the Jira app can be used directly in the Teams meeting experience to edit issues assigned to you—right in the side panel.

To keep everyone on a team engaged and connected in hybrid work styles, the new Jira link cards in Teams chats are now actionable, so team members can edit fields, add comments, and update the status right from chat. No waiting for a new browser window to load and no logging in again—elegantly keeping everyone in the flow of work.

To ensure that IT admins can control these integrated ecosystems, the Microsoft Teams admin center allows admins to enable the Jira app’s availability for an organization, pre-pin it for teams, and monitor app usage.

“At Microsoft, we have been working together with great partners like Atlassian on building Teams apps since Teams launched,” said Jeff Teper, Corporate Vice President of Modern Work at Microsoft. “Atlassian’s new Jira app is a great example of an enterprise-class software as a service (SaaS) company leveraging the power of the Teams platform in multiple ways to provide customers with the dynamic experiences they need to get work done.”

Learn more

Watch and listen to more on the Jira suite of apps in the latest season of Inside Microsoft Teams. Check out these additional resources to learn more about building collaborative apps with Microsoft Teams: