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Emma Williams
Emma Williams
Corporate Vice President, Viva Studios
Female manufacturing worker holding tablet device while monitoring work outside of a factory.
Published 
7 min read

How Microsoft is equipping manufacturing workers with the tools of the future   

Across the manufacturing industry, pressure continues to rise as organizations and their workforces balance unpredictable supply chains, complex regulatory and compliance requirements, advanced security threats, and heightened competition. At Microsoft, we are working to empower all manufacturing workers, from the factory floor to the customer’s door, with the solutions they need for sustainable growth and increased productivity.
Published 
7 min read

3 ways technology can help rebuild your frontline workforce 

The two billion frontline workers, which represent 80 percent of the world’s workforce, have weathered risk, exhaustion, and ongoing disruption throughout the pandemic. From shutdowns to new safety protocols to increased workloads and dwindling inventory, the frontline is constantly facing challenges. Today we are releasing a set of technology innovations and partnerships to reduce stress on the frontline and empower the way they work and interact.
Female employee holding tablet for female consumer to sign and approve purchase. They are standing on either side of a retail clothing store checkout counter.
Published 
10 min read

3 ways to support frontline workers in a hybrid world 

When the working world split between those who could work from home and those who could not, the frontline transformed beyond anyone’s expectations. Frontline workers—the associates at the forefront of your customer interactions, the clinicians delivering patient care, and those running your operations on the ground—have long been underserved by technology and are only now
Retail employee with mask reviewing inventory for a curbside pickup order in Excel on OneDrive.
Published 
8 min read

3 ways retailers can shape the new normal with their frontline workforce 

People are at the heart of every organization’s success. The pandemic has brought into sharp focus just how truly essential the frontline retail workforce is to our lives and global economy. Learn how retailers can empower their frontline workforce with Microsoft Teams exceed customer expectations, make products and processes better, and create connections across the entire organization.