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Published 
6 min read

Microsoft Copilot for Sales and Copilot for Service are now generally available 

Microsoft is dedicated to helping organizations transform the way people work using secure, enterprise-grade AI capabilities, no matter which business applications teams depend on. Starting today, you can seamlessly integrate role-specific Copilot capabilities into Microsoft 365 applications and popular customer relationship management (CRM) and contact center systems for sales and customer service professionals.
Published 
5 min read

Level up your retail workforce with smart, simple solutions from Microsoft Teams 

In the race to deliver engaging in-store experiences, Microsoft is uniquely positioned to equip retailers with the tech they need to transform their store team’s workdays. At the National Retail Federation (NRF) 2024, we are announcing new solutions designed to enable store teams to efficiently meet customers' expectations and improve the retail experience in this new era of AI.