Empower your frontline workers and boost productivity
Enable easier communication and agile operations with one intuitive, secure platform from Microsoft 365.
SOLUTION OVERVIEW
Transform your frontline
See how Microsoft can help your frontline workers keep pace with changing business needs.
Features and capabilities
Save costs and drive efficiency on the frontline
- Automate processes with digital workflows that connect to your systems of record and create a unified platform.
- Easily digitize repetitive manual processes with task management and custom applications.
- Empower workers to manage their schedules from anywhere, and help managers plan staffing across locations and roles.
- Provide one integrated platform for your frontline applications so data flows bidirectionally for users.
- Get critical worker insights from the frontline, and monitor task progression in real time across locations.
- Connect frontline workers with the right solutions, people, tools, and knowledge to get the job done more efficiently.
- Enable a single platform for collaboration via audio, video, chat, email, and file sharing.
- Deliver role-specific information, and help employees engage with their communities.
- Streamline corporate, regional, and local communications to keep employees connected to business objectives.
- Streamline deployment and identity management with built-in security across emails, apps, and endpoints.
- Manage frontline workers’ identities, devices, and apps in one place, and enforce remote access policies.
- Easily give frontline workers access to the right tools, applications, and resources from the start.
- Help prevent data loss, and defend your workforce against cyberthreats with Zero Trust security architecture and secure access.
FRONTLINE PRODUCTS
Elevate your frontline operations with
Microsoft 365
Explore our comprehensive solutions that enhance communication, collaboration, and productivity.
Microsoft 365 F3
Empower workers with communication, collaboration, and productivity tools along with enterprise-grade security.
Microsoft 365 F1
Deliver best-in-class communication experiences with secure, intuitive, and purpose-built tools.
Empowering frontline workers improves business outcomes
391%
Potential return on investment when deploying Microsoft 365 for frontline workers1
$3.7M
Saved by cutting attrition-related costs from improved employee experience1
$1.1M
Added revenue from improved experiences resulting in happier customers.1
$1.7M
Gained from reduced errors and improved frontline outcomes.1
Learning hub
Discover ways to simplify and streamline frontline processes
RESEARCH INSIGHTS
The Total Economic Impact™ Of Microsoft 365 For Frontline Workers
- Learn how to realize business value with Microsoft 365 for frontline workers in the commissioned study conducted by Forrester Consulting.1
CUSTOMER STORIES
Hear from our customers worldwide
Explore how Microsoft solutions have helped frontline workers in various industries.
News
Smart solutions for frontline industry challenges
Microsoft 365 Tech Blog
Less burnout, more impact: AI continues to transform frontline efficiency
Explore how Microsoft 365 solutions increase efficiency with AI, drive employee engagement, and deliver enterprise-grade security across worker profiles.
Microsoft 365 Tech Blog
How to Migrate to Microsoft from Workplace by Meta
Microsoft 365 Blog
Level up your retail workforce with smart, simple solutions
Microsoft Teams Blog
Save costs and drive efficiency with next-generation AI on the frontline with Microsoft Teams
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Next steps
Contact the Microsoft team
Learn how Microsoft frontline tools and solutions can help empower your workforce.
- [1]The Total Economic Impact™ Of Microsoft 365 For Frontline Workers, a commissioned study conducted by Forrester Consulting, February 2024. As of October 2023, some Microsoft 365 and Office 365 suites no longer include Microsoft Teams.
- [2]Results are for a composite organization over three years based on interviewed customers. The Total Economic ImpactTM Of Microsoft Teams For Frontline Workers, a commissioned study conducted by Forrester Consulting, July 2022. As of October 2023, some Microsoft 365 and Office 365 suites no longer include Microsoft Teams.
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