Empower your frontline workers
Enable easier communication and agile operations with one intuitive, secure platform.
Save costs and drive efficiency on the frontline
- Automate processes with digital workflows that connect to your systems of record and create a unified platform.
- Easily digitize repetitive manual processes with task management and custom applications.
- Empower workers to manage their schedules from anywhere, and help managers plan staffing across locations and roles.
- Provide one integrated platform for your frontline applications so data flows bidirectionally for users.
- Get critical worker insights from the frontline, and monitor task progression in real time across locations.
- Connect frontline workers with the right solutions, people, tools, and knowledge to get the job done more efficiently.
- Enable a single platform for collaboration via audio, video, chat, email, and file sharing.
- Deliver role-specific information, and help employees engage with their communities.
- Streamline corporate, regional, and local communications to keep employees connected to business objectives.
- Streamline deployment and identity management with built-in security across emails, apps, and endpoints.
- Manage frontline workers’ identities, devices, and apps in one place, and enforce remote access policies.
- Easily give frontline workers access to the right tools, applications, and resources from the start.
- Help prevent data loss, and defend your workforce against cyberthreats with Zero Trust security architecture and secure access.
Products
Elevate your frontline operations with a comprehensive solution from Microsoft 365
Microsoft 365 F3
Empower workers with communication, collaboration, and productivity tools along with enterprise-grade security.
Microsoft 365 F1
Deliver best-in-class communication experiences with secure, intuitive, and purpose-built tools.
Microsoft Teams Enterprise
Unify your organization’s communications and business processes on one secure platform.
Microsoft Viva Connections
Enable an employee experience destination that brings together news, conversations, and resources.
Microsoft Viva Engage
Connect everyone at your organization through employee communities and conversations.
Microsoft Entra
Protect any identity and secure access to any resource with a family of multicloud identity and network access solutions.
Microsoft Power Platform
Do more with less by using low-code tools to adapt.
Empowering frontline workers improves business outcomes
Learning hub
Explore how to simplify and streamline frontline processes
RESEARCH INSIGHTS
The Total Economic Impact™ Of Microsoft 365 For Frontline Workers
- Learn how to realize business value with Microsoft 365 for frontline workers in the commissioned study conducted by Forrester Consulting.3
CUSTOMER STORIES
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News
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Microsoft Teams
AI on the frontline
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Frontline technology adoption
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Prioritizing frontline engagement
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Microsoft 365 Copilot for work
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Next steps
Contact the Microsoft team
Learn how Microsoft frontline tools and solutions can help empower your workforce.
- [1]Results are for a composite organization over three years based on interviewed customers. The Total Economic ImpactTM Of Microsoft Teams, a commissioned study conducted by Forrester Consulting, April 2023. As of October 2023, some Microsoft 365 and Office 365 suites no longer include Microsoft Teams.
- [2]Results are for a composite organization over three years based on interviewed customers. The Total Economic ImpactTM Of Microsoft Teams For Frontline Workers, a commissioned study conducted by Forrester Consulting, July 2022. As of October 2023, some Microsoft 365 and Office 365 suites no longer include Microsoft Teams.
- [3]The Total Economic Impact™ Of Microsoft 365 For Frontline Workers, a commissioned study conducted by Forrester Consulting, January 2024. As of October 2023, some Microsoft 365 and Office 365 suites no longer include Microsoft Teams.
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