Microsoft Professional Services

Discover Professional Services that provide enterprise services, consulting, and support solutions while protecting the data you entrust to us.

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About Microsoft support and consulting services

Become a digital business with the help of Professional Services. Rely on proactive advisory services and a managed customer experience tailored to your unique IT environment—while helping to protect the privacy and security of your data. Take advantage of a worldwide team of technical architects, engineers, consultants, and support professionals that provide rapid response to unplanned events. Our Professional Services support teams offer continuous hands-on assistance and immediate escalation of urgent issues to help you keep your mission-critical systems running. We also help you evaluate your IT health and provide the staff training, risk assessments, strategic advice, and tools your teams need to support a healthy IT environment.

Latest news

Check out the latest data protection information.

Microsoft announces the phased rollout of the EU Data Boundary for the Microsoft Cloud begins January 1, 2023. Microsoft responds to European Cloud Provider feedback with new programs and principles.

Microsoft announces the phased rollout of the EU Data Boundary

This will begin for the Microsoft Cloud January 1, 2023.

Microsoft will begin a phased rollout of our EU Data Boundary solution to public sector and commercial customers in the European Union (EU) and the European Free Trade Association (EFTA).

A collage of security-related photos, such as a data center, the world, people using technology, and photos of Europe.

Microsoft responds to European Cloud Provider feedback with new programs and principles

As a major technology provider, we recognize our responsibility to support a healthy competitive environment and the role that trusted local providers play in meeting customers’ technology needs.

A photo of two flags: The United States of America and the European Union.

EU-U.S. data agreement an important milestone for data protection

Microsoft is committed to doing our part.

Microsoft EU Data Boundary

Frequently asked questions and more details about the EU Data Boundary for the Microsoft Cloud are available.

Read the FAQs Answering Europe's Call: Storing and processing EU Data in the EU

Trust & Integrity Protection: Your partner in risk reduction and compliance.

Security

Protecting your data is the top priority for Microsoft Professional Services.

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Transparency

Our Professional Services organization customers are informed—through clearly stated policies and procedures—where their support and consulting data is stored.

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Privacy

You can be assured that the Professional Services organization adheres to the privacy guidelines set forth in the Microsoft privacy policies and the Microsoft Privacy Standard.

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Compliance

Professional Services engages in regular risk assessments and develops and maintains a governance framework that meets the latest standards.

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Data location

Microsoft Professional Services stores Microsoft Consulting Services data worldwide based on the location of the consulting work, along with the United States and other locations where Microsoft may have Global Delivery service centers.

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Microsoft Professional Services and suppliers

When customers engage with Microsoft for Professional Services, including enterprise services, consulting, and support solutions, Microsoft may hire a supplier, sometimes referred to as subcontractor, to perform part of this work.

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Additional resources

Additional resources containing Microsoft Professional Services privacy and data protection information.